Tranzeal Incorporated ยท 3 days ago
Software Support Engineer 5
Newark, CA
Full-time
Onsite
Senior Level
5+ years expTranzeal Incorporated is seeking a Software Support Engineer to work with the infotainment development team. The role involves documenting issues, assisting with OTA updates, troubleshooting connectivity issues, and collaborating on vehicle networks and connectivity platforms.
Big DataBusiness IntelligenceCloud InfrastructureInfrastructureMachine Learning
Responsibilities
Working with the infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes
Assist in performing OTA updates to vehicles and ensure smooth rollouts
Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking
Participate in testing connectivity features and document results
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms
Gain exposure to vehicle communication protocols (e.g., CAN and CANoe)
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently
Qualification
Required
5 years of experience in support engineering, system testing, or a related field
Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience
Basic understanding of LTE, WiFi, GPS, and networking concepts
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus)
Interest in Linux systems and embedded software testing
Strong analytical and problem-solving skills
Effective team collaboration and communication skills (written and verbal)
Preferred
Exposure to embedded systems, vehicle diagnostics, or connectivity technologies
Eagerness to grow and learn from hands-on work in automotive software testing and debugging
Company
Tranzeal Incorporated
Tranzeal is an industry leading global Business Transformation Service Provider.
201-500 employees
H1B Sponsorship
Tranzeal Incorporated has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (4)
2022 (6)
2021 (7)
2020 (15)
Funding
Current Stage
Growth StageLeadership Team
Neha Varma
Associate Director- Client Partner
Sheehan Khera
Client Partner
Company data provided by crunchbase