Veritas Press, Inc. ยท 2 days ago
Service Representative
United States
Full-time
Remote
New Grad, Entry LevelVeritas Press is a Christian organization dedicated to providing classical Christian education materials and services. They are seeking dedicated, customer-focused individuals to join their seasonal team as Service Representatives, responsible for handling inquiries, resolving issues, and ensuring customer satisfaction.
E-LearningEdTechEducation
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Provide accurate and helpful information regarding products, services, and policies
Handle and resolve customer issues, complaints, or concerns with professionalism and efficiency
Process orders, returns, and exchanges accurately and on time
Collaborate with other departments to address customer inquiries and provide comprehensive solutions
Maintain detailed and accurate records of customer interactions and transactions
Contribute to a positive and collaborative team culture focused on customer satisfaction
Qualification
Required
Consistent availability to work a minimum of 20 hours per week during our regular business hours is required
Previous experience in customer service is a plus
Excellent communication skills, both written and verbal
Strong problem-solving abilities and attention to detail
Customer-focused with a positive and empathetic attitude
Ability to adapt to changing processes and work in a fast-paced environment
Proficient in basic computer applications and comfortable using customer service software
High school diploma or equivalent
Preferred
Some college education is preferred
Company
Veritas Press, Inc.
Our first priority is found in preparing students for life. We work with hundreds of schools and thousands of home educators to that end.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-09-17
EIN Presswire
2025-07-17
2025-07-09
Company data provided by crunchbase