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Keolis Commuter Services · 1 day ago

Instructional Designer / Learning Technologist

Somerville, Massachusetts, United States

Full-time

Onsite

Mid Level

$80K/yr - $95K/yr

Keolis Commuter Services is seeking an Instructional Designer / Learning Technologist to assess, develop, and revise educational content for the mechanical department. The role involves designing training programs and instructional materials, ensuring quality control, and maintaining knowledge of industry standards and best practices.

AutomotiveHospitalityTravel

Responsibilities

Designs and develops training programs and instructional materials (i.e., instructor-led training, web-based training and other learning interventions) to address contractual, regulatory, or performance gaps as determined by needs assessment/analysis

Develops and implements an evaluation program to assess the effectiveness of instructional design products utilizing Kirkpatrick’s four levels or equivalent whenever possible

Become departmental Subject-Matter Expert (SME) in the use of the Learning Management System (LMS) and/or Competency Management System (CMS) and other departmental learning technologies

Provides overall instructional design quality control for all projects through formative, summative, or confirmative evaluation

Ensures that instructional modules follow the approved instructional design format

Maintain up-to-date knowledge of industry standards, best practices, and research proven techniques

Leads course development or revision projects by collaborating and communicating with other team members or field SMEs to support the on-time delivery of accurate, effective, high-quality content

Manages course library for document control and on-going content revisions

Participate, as needed, in the testing and piloting of new educational tools and features of new learning platforms or digital tools. Makes recommendations on applications of these tools

Other duties as assigned

Qualification

Instructional design principlesAdult learning methodologiesELearning content managementMS Office proficiencyMultimedia authoring programsProject management skillsAdapt to new technologiesEffective copywritingBasic Adobe knowledgeCamtasia knowledgeOrganizational skills

Required

Degree in teaching, instructional design, instructional systems technology, educational technology, learning and design technology, or related field required

Experience and deep understanding of major ID models and adult learning methodologies

Interest and curiosity for the passenger transportation industry

Development work split for this position: Instructor led=80-90%, E-learning=10-20%

Need to provide variety of work samples/portfolio prior to interview

Applies instructional design principles and characteristics of adult learners in designing effective instructional content

Creates interactive presentations, instructor guides, student guides, assessment tools, and lesson plans to meet departmental needs

Transforms complex, unorganized information into clear, effective multi-media instruction using text and visuals (including images, infographics, audio, video, etc.)

Create, publish, and manage eLearning content for the mechanical dept

Contribute to the development of a performance support system to assist learners with applying new skills in the work context (job aids, videos, just-in-time aids, etc.)

Ability to write effective copy, instructional text, audio scripts/video scripts

Strong knowledge of learning theories, instructional design models, and lesson and curriculum planning skills

Intermediate to advanced MS office skills

Strong project management skills

Strong ability to easily adapt to and learn new technologies

Detail oriented with good organizational skills

Develops and implements an evaluation program to assess the effectiveness of instructional design products utilizing Kirkpatrick's four levels or equivalent whenever possible

Become departmental Subject-Matter Expert (SME) in the use of the Learning Management System (LMS) and/or Competency Management System (CMS) and other departmental learning technologies

Provides overall instructional design quality control for all projects through formative, summative, or confirmative evaluation

Ensures that instructional modules follow the approved instructional design format

Maintain up-to-date knowledge of industry standards, best practices, and research proven techniques

Leads course development or revision projects by collaborating and communicating with other team members or field SMEs to support the on-time delivery of accurate, effective, high-quality content

Manages course library for document control and on-going content revisions

Participate, as needed, in the testing and piloting of new educational tools and features of new learning platforms or digital tools. Makes recommendations on applications of these tools

Preferred

Preferred experience designing Instructor-Led Training (ILT) programs

Learning/Competency Management System experience helpful

Basic experience/knowledge with multimedia authoring programs

Basic Adobe (InDesign, Photoshop, Illustrator) knowledge helpful

Basic Camtasia knowledge

Benefits

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen.

Safety commitment: Safety is a way of life at Keolis.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.