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Health Connect America · 1 day ago

Program Director

Byhalia, MS

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Health Connect America is a leader in providing mental and behavioral health services to children, families, and adults across the nation. The Program Director is responsible for overseeing the development and operations of programs within a specified geographical area, managing personnel, finances, and ensuring compliance with standards.

Health Care

Responsibilities

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints

Establish and maintain positive working relations with potential and established referral sources ensuring delivery of services, and continued development of the region

Assign caseloads and identify hiring needs

Recruit and hire staff according to company’s best practices procedures

Assist Office Manager with new hire Onboarding and ensure all required documents are maintained and organized in electronic personnel files. (Complete new hire Onboarding in absence of OM.)

Provide orientation and training for staff

Personnel Leadership to include monitoring and evaluating staff performance, and making interventions with staff as necessary to improve performance

With the assistance of the Office Manager, ensure all personnel files are maintained in compliance with licensure, payer, and accreditation regulations and standards, and are well organized

Process and approve the region’s payroll

Provide individual clinical and/ or operational/administrative supervision to direct care staff, and document supervision sessions

Provide clinical and risk management oversight in day-to-day operations to include client crises

Conduct staff meetings

Develops initial drafts of annual budget; review monthly financial statements; and maintain region’s budget

Develops annual strategic plan for region

Develops regional territory in conjunction with regional budget and strategic plan

Ensure compliance with all state regulatory bodies and COA

Review and ensure clinical documentation is complete and submitted in established timelines

Manage all client authorization requirements including timeliness of pre-certifications, concurrent reviews and discharges

Qualification

Program ManagementClinical SupervisionBudget DevelopmentHuman Services DegreeLicensure in OhioVirginiaPersonnel LeadershipCommunication SkillsTeam Collaboration