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Curriculum Associates · 2 days ago

Associate Partner Success Manager - TN/MO

United States

Full-time

Remote

Mid Level

$51K/yr - $84K/yr

Curriculum Associates is committed to transforming education technology and improving learning experiences for K–8 students. The Associate Partner Success Manager will manage small- to medium-sized implementations of Curriculum Associates' products, ensuring high-quality service and support for educators while driving license renewals and upsell processes.

ConsumerEdTechPublishing

Growth Opportunities

Responsibilities

Provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction; you’ll be an ambassador of CA

Own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time

Address and resolve educator concerns and capture educator feedback on our products through regular check-ins

Uncover trends in data that highlight student performance and needs, then leverage the data as a coaching tool towards equitable and engaging practices in the classroom

Notice and cultivate 'champions' and 'partners' in your assigned districts to strengthen program implementation

Partner with various members of our implementation service teams on retention through identification and quick intervention for 'at risk' accounts

Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization

Support new and prospective implementations by retrieving information for proper set-up of accounts

Identify opportunities for expansions within existing implementations and relay this information to our sales team

Qualification

Implementation planningCustomer relationship managementData analysisCommunication skillsOrganizational skillsProblem-solvingWordExcelPowerPointOutlookCollaborationAttention to detailTime management

Required

You have a Bachelor's degree (Education or Marketing/Business preferred)

You are an active listener with strong communication skills

You have the ability to maintain accuracy and attention to detail in a fast-paced environment

You possess strong organizational and time-management skills, along with the ability to multi-task

You love to collaborate with a wide range of people and disciplines

You have natural problem-solving and analytical capability

You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook

You are energized by the prospect of learning new technology and systems

You are comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation

Preferred

Though not required, we find educators within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy-in from their fellow educators

Benefits

Competitive base salary and benefits package

Opportunity to earn significant upside commissions and bonuses through a generous incentive compensation plan tied directly to your individual and team performance.