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Bosselman Enterprises · 1 day ago

Hotel Front Desk Clerk

Big Springs, NE

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Bosselman Enterprises is seeking a Hotel Front Desk Clerk to join their team. The role involves welcoming guests, handling transactions, and ensuring a pleasant stay while maintaining the cleanliness and organization of the work area.

Transportation

Responsibilities

Greet and register guests

Collect the proper payment including any cash deposits

Answer phones in a friendly manner by stating the Hotel name, city and your name

Take reservations via phone or walk-in

Keep work area clean, stocked, and organized at all times

Brew and serve coffee as needed

Strip linens and towels from the rooms as soon as guests check out

Sort and begin laundry as it arrives in the laundry room

Ensure the lobby and laundry area is clean and in working order

Keep employee restroom and lobby restrooms maintained

Perform all laundry functions including sorting, washing, drying and folding

Set up and verify all wake-up calls

Balance all invoices, cash and check transactions upon end of shift

Handle guest relations in a professional manner

Attend all scheduled department meetings

Complete all shift duties by the end of each shift

Practice all company safety procedures to ensure a safe environment for employees and customers

Perform light shoveling and salting of sidewalks and entryways during winter season

Complete in a timely manner any extra duties assigned by the manager

Complete all brand standard training

Complete all Bosselman LMS training

Provide friendly and competent customer service with a smile

Report for work in a timely manner when scheduled with regular and consistent attendance

Assisting in other duties, as assigned in a timely manner

Qualification

Customer serviceBasic computer skillsGuest relationsEnglish communicationTeamwork

Required

Must be able to work well with others and independently

Must have reliable transportation and phone

Must have basic computer skills

Must be available to work holidays, weekends, or any time needed

Must be able to communicate in English. - IF APPLICABLE

Able and willing to deliver friendly, courteous, and prompt customer service

Able and willing to work cooperatively with other team members

The employee must occasionally lift and/or move up to 50 lbs

The employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl