Zions Bancorporation · 2 days ago
Merchant Service Operations Specialist
Midvale, Utah, United States
Full-time
Onsite
Entry Level
$21/hr - $34/hr
1+ years expZions Bancorporation is one of the nation’s premier financial services companies, dedicated to making a difference in local communities. They are seeking a Merchant Services Operations Specialist to provide operational support for merchant portfolios, facilitate account maintenance, and collaborate with internal and external partners to enhance service delivery.
AgricultureBankingFinanceFinancial Services
Responsibilities
Provide daily assistance and operational support for the merchant portfolios of the Bank, including produce bids/analyses, complete new applications, fulfill equipment requests, research client statements, and ongoing revenue protection activities
Facilitate requested account maintenance and documentation management related to client accounts
Contribute to strategy execution by delivering on defined high-value activities for the role and meeting service level agreements
Drive key initiatives and commitments forward, ensuring that they are completed on time and to a high standard
With an eye for business process improvement and enhanced relationship management, consider creative solutions that drive innovation, optimize workflows, and enable the team to be more effective and impactful
Collaborate closely with product, sales, and vendor partners to galvanize efforts and ensure that portfolio goals are met
Demonstrate a hunger and commitment to learn, especially the ever-changing merchant product offerings, systems, and functionality
Be committed to the growth and development of the team and peers with a focus on overall team success through training, collaboration, proactive support, and other efforts to improve collective effectiveness
Perform other job duties as assigned
Qualification
Required
High School diploma or equivalent
1+ years' experience with merchant or credit card processing, servicing, and operations; a combination of education and experience
Basic working knowledge of treasury and cash management products, procedures, services, accounting, and financial and account analysis
Strong analysis, audit, and research skills
Proven customer service skills, including written and oral communication
Good decision making, problem solving, and analytical skills
Strong attention to detail, accuracy, and quality
Working knowledge of various software, including Microsoft applications
Naturally tenacious with a proven track record of pushing through obstacles to achieve success
A passion to support others - peers, leadership, partners, and customers - to best position them for success
Demonstrated competencies in galvanizing, invention, and/or discernment, with a deep understanding of how these skills can be used to support business objectives and drive shared success
Excellent interpersonal skills and capable of working collaboratively with both interdependent and cross-functional teams
Strong communication skills with the ability to convey complex ideas and proposals to stakeholders at all levels
Advocate for and promoter of others
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Company
Zions Bancorporation
Zions Bancorporation is a financial services company involved in SBA lending, public finance advisory services, and agricultural finance.
10001+ employees
H1B Sponsorship
Zions Bancorporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (39)
2023 (61)
2022 (68)
2021 (45)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$1.09B2025-08-11Post Ipo Debt· $500M
2024-11-14Post Ipo Debt· $500M
2013-09-13Post Ipo Debt· $87.9M
Leadership Team
Harris Simmons
Chairman and CEO
Recent News
MarketScreener
2025-12-24
2025-12-23
Company data provided by crunchbase