Apply on Employer Site

FFB Bank · 1 day ago

Commercial Relationship Manager

Cerritos, CA

Full-time

Hybrid

Senior Level

$140K/yr - $180K/yr

5+ years exp

FFB Bank is a dynamic single-branch bank committed to redefining the banking experience. The Commercial Relationship Manager is responsible for soliciting, negotiating, underwriting, and coordinating the closing of loans while developing business relationships and promoting the bank's services.

BankingFinanceFinancial Services

Responsibilities

Generates new leads through outbound calls, emails, networking, and in-person meetings

Builds and maintains strong relationships with prospective and existing clients to drive long-term business opportunities

Uses CRM systems to track interactions, update customer records, and manage pipeline activity

Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information

Performs pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends

Gathers and analyzes all information necessary to present a financing request to Senior Management or Loan Committee for approval; meets with existing or potential customers; visits sites of loans; negotiates loan terms and conditions

Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements

Ensures that credit inquiries and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved

Ensures that certification or deletion of collateral is made by the appropriate personnel

Negotiates, underwrites, and processes renewals of credit facilities

Approves loan payments, draws from lines of credit, and fund transfers within specified limits

Authorizes commitment, engagement, auction, and decline letters

Contributes to the overall profitability of the branch and region; implements costs controls, income generation, and branch and region marketing efforts; monitors expenses to ensure compliance with budget

Verifies funds with mortgage companies and contractors

Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition

Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena

Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits

Provides deposit and loan account ratings

Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken

Responsible for achieving annual deposit and loan growth goals assigned by Senior Management

Provides leadership and training to less experienced loan officers and other staff members

Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making

Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement

Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce

Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role

Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions

Travels up to 75%, including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation

Qualification

Commercial banking knowledgeBusiness development expertiseLoan underwriting skillsMicrosoft Office SuiteAdvanced math skillsEffective communication skillsOrganizational skillsRelationship managementChange managementCommitment to learningTeamwork skillsInitiativeAdaptability

Required

Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related)

Minimum 5 years of related experience in banking, financial services, or relevant industry required

Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required

Experienced in growing marketing and business development expertise through direct customer engagement

Advanced math skills: ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs

Demonstrated ability to cross-sell and explain all products and services with confidence and authority

Knowledge of commercial banking products and services and a strong understanding of federal compliance regulations required

Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution

Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees

Strong organizational and time management abilities with attention to detail

Proficient teamwork and relationship skills to contribute to cross-functional collaboration and team success

Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs

Commitment to continuous learning and professional development to stay current with industry standards and best practices

Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders

Capable of managing multiple priorities and meeting deadlines in a dynamic environment

Ability to work independently with minimal supervision and as part of a team

Proven ability to adapt to changing priorities and procedures

Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities