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Acadia Healthcare · 1 day ago

Admissions Coordinator

Mesa, AZ

Full-time

Onsite

Entry Level

1+ years exp

Acadia Healthcare is dedicated to providing mental health and substance abuse treatment, and they are seeking an Admissions Coordinator to manage the admission process for patients. The role involves greeting patients, coordinating with referral sources, and ensuring that all necessary patient information is processed efficiently.

Mental Health Care

Responsibilities

Greet and search new patients and those transporting patients upon arrival

Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures

Schedule assessments of voluntary patients

Respond promptly to inquiry calls

Responsible for clerical duties such as managing paperwork, handling data entry and answering phones

Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources

Assist prospective patients and significant others in seeking treatment

Assist Admission Counselor in registration of patient to the assigned program

Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient

Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission

Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel

Coordinate with referral sources

Coordinate transportation arrangements for patients

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority

Perform other functions and tasks as assigned

Qualification

Healthcare admissions experienceLPN certificationCertified Addictions CounselorFirst aid certificationEmpathyClerical skillsCommunication skills

Required

Bachelor's degree required

One or more years' experience in healthcare admissions required. Preferably in the mental health or substance abuse field

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)

First aid may be required based on state or facility

Preferred

LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred

Company

Acadia Healthcare

Glassdoor3.1

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.

Founded in 2005

Franklin, Tennessee, US

10001+ employees