IDN ยท 3 weeks ago
Inside Sales Representative (Full Time), New Orleans, LA
IDN Global, Inc. is a leading distributor of security hardware and related products seeking a full-time Inside Sales Representative. The role involves providing superior customer service, processing orders, and assisting in growing the local business.
ElectronicsHardwareRetailWholesale
Responsibilities
Assisting customers by phone and in person (for walk-in traffic/counter sales)
Using the computer system to provide information on price and availability
Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, resolving pricing situations, handling customer returns and credit situations, and related tasks
Manufacturer/vendor contact for factory orders
Outbound customer calls to assist in growing the local business
Qualification
Required
Experience with locksmithing, security hardware and/or related items
1 to 3 years Inside Sales/ Customer Service experience (distribution industry preferred)
Strong computer skills
Proficient with Microsoft Office products (Word, Excel)
Strong verbal communication skills
Strong organizational skills with ability to multi-task
Team player
Company
IDN
IDN, Inc., International Distribution Network, provides security products, access control solutions, and related services to security professionals through its six regional business hubs located in North America.