NEOGOV · 6 days ago
Lead Social Caseworker – Children, Youth, & Family Services (Adolescent Ongoing)
NEOGOV is seeking a Lead Social Caseworker for Children, Youth & Family Services in El Paso County. The role involves managing a caseload while providing support, guidance, and training to team members, ensuring the safety and well-being of children and families through effective casework and collaboration.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides lead work for a team, including assisting with training, technical support, orienting new employees, providing guidance and mentoring, and resolving complex problems and issues to meet the needs of clients. Provides input and support to the leadership regarding applicable performance evaluations
Fosters a team atmosphere that is inclusive and supportive
Provides casework and assessment services for teams as directed. Reviews and ensures incorporation of treatment and work plans from the court, caseworkers, providers, and community partners
Interviews clients and develops appropriate treatment plans as needed. Initiates and/or coordinates home studies and provides intensive casework services to families and children related to assigned functional area. As assigned, reports and/or investigates allegations of child abuse and assesses imminent danger for children; makes referrals to community resources and collateral contacts
Monitors clients' progress and ensures that needed services are being provided, that treatment plans are being followed through in a timely manner, and determines the appropriateness of the placement and services provided. Ensures services are being provided effectively and in a timely manner for the safety and wellbeing of the child
Provides crisis management and coordinates support services for clients to resolve problems, barriers, and conflicts
Acts as a liaison for the DHS and consults with other caseworkers and community professionals on case situations, treatment/case plans, issues, and problems
Attends and testifies in court hearings and mediations; completes appropriate paperwork, documentation, petitions, reports, reviews, etc., for court hearings; monitors clients' compliance with court orders; serves temporary custody notices and petitions the court for verbal orders
Prepares for and participates in meetings and staffings. Mediates any disagreements during meetings and staffings; builds consensus to ensure the safety and wellbeing of the child
Addresses child safety issues in the home to mitigate safety concerns as assigned; ensures that children in the department's custody or supervision receive necessary interventions
Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports, inputs updates into database
Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc
Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented
Provides support to Practice and Support and Services teams within the CYFS Division as needed
Assists with collecting, monitoring, and reporting team statistics, data, and outcomes
Facilitates meetings as needed
Performs other duties as required
Qualification
Required
Working knowledge of casework practices, procedures, and protocol; working knowledge of child safety and family engagement
Ability to communicate and work effectively with co-workers, clients, other agencies, the courts, and the public. Ability to provide excellent customer service
Ability to efficiently plan, schedule, and organize
Ability to assess situations and make prudent and appropriate decisions. Ability to apply conflict resolution and problem-solving skills
Ability to lead and train others; ability to objectively assess the performance of others
Abilities in interviewing and investigative techniques and practices
Ability to accurately and efficiently complete paperwork, reports, and documentation timely. Ability to utilize supervision in making casework decisions
Ability to work independently and in a team environment
Ability to use standard office equipment, including computer, fax machine, copier, and telephone
Maintain regular and punctual attendance
Bachelor's degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques
Two years of professional, internship, or volunteer work experience in a human service-related agency
Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County's Personnel Policies Manual
Must obtain and maintain necessary certifications as applicable to position
Colorado State Child Welfare Caseworker Certification or the ability to successfully complete and pass initial examination within ninety days of enrollment
Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, and drug screen. College transcripts required prior to the date of hire
Preferred
Demonstrated leadership skills preferred
Benefits
Medical, dental, and vision benefits
Paid vacation, sick, and personal leave
11 paid holidays
Onsite health centers
Onsite fitness centers
Reach Your Peak wellness program
Short and long term disability
Life insurance
Flexible spending accounts to include dependent care
Employee assistance program
Tuition reimbursement
Retirement plan
Deferred compensation (457b)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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