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Chase · 5 days ago

Senior Manager of Site Reliability Engineering - Data Protection and Recovery

600 Travis St, Houston, TX, 77002, US

Full-time

Onsite

Senior Level

7+ years exp

JPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions globally. As a Senior Manager of Site Reliability Engineering in the Infrastructure Platforms-Data Protection and Recovery organization, you will drive the adoption of site reliability practices, ensuring optimal outcomes for applications and infrastructure operations while fostering a culture of continual improvement.

BankingFinancial Services

Responsibilities

Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability

Effectively negotiates with peers and executive partners to ensure optimal outcomes for all

Drives the adoption of site reliability practices throughout the organization

Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics

Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience and product line services

Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible

Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes

Provides personalized coaching for entry to mid-level team members

Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences

Qualification

Infrastructure EngineeringSite Reliability EngineeringPerformance EngineeringProgramming Language (Python)Continuous Integration/DeliveryContainer OrchestrationData FluencyTechnical ProcessesTalent DevelopmentInfluencing Culture

Required

Formal training or certification on infrastructure engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise

7+ years experience in Infrastructure Operations, driving site reliability and performance engineering

Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across platform teams while avoiding common pitfalls

Experience leading technologists to manage and solve complex technological issues at a firmwide level

Ability to influence the team's culture by championing innovation and change for success

Experience hiring, developing, and recognizing talent

Proficiency in at least one programming language (e.g., Python)

Demonstrated proficiency in technical processes

Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)

Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)

Experience with troubleshooting common compute, storage, and networking technologies and hardware issues