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PNC · 2 days ago

Teller

Lexington, KY

Full-time

Onsite

New Grad, Entry Level

PNC is a financial institution that values its employees as its greatest differentiator. As a Bank Teller within PNC's retail banking organization, you will deliver a unique customer experience, process customer interactions, and educate customers on financial alternatives while identifying banking opportunities.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet

Processes a variety of customer interactions

Educates customers on alternatives available for their financial interactions

Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs

Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer ServiceBanking ProductsClient LoyaltyIdentifying OpportunitiesAccuracyManaging Multiple PrioritiesDigital AwarenessFraud DetectionPreventionProactive SalesLeveraging TechnologyEffective CommunicationsProblem SolvingAttention to Detail

Required

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties

Prior experience is not required

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

No Required Certification(s)

No Required License(s)