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Ulta Beauty · 1 day ago

Manager Ecommerce New Growth Partnerships

Bolingbrook, IL

Full-time

Onsite

Mid Level

$88K/yr - $130K/yr

3+ years exp

Ulta Beauty is a leading North American beauty retailer committed to reimagining the future of retail through innovative e-commerce strategies. The Manager Ecommerce New Growth Partnerships role focuses on activating new growth opportunities with external channels, managing partnership operations, and delivering performance insights to drive incremental value for the company.

BeautyConsumer GoodsCosmeticsRetail

Responsibilities

In collaboration with the Sr. Manager, eCommerce Strategy, serve as a central owner for bringing new partnerships to life, ensuring seamless execution, stakeholder alignment, and delivery against growth goals

Manage fast-paced partnership launches from concept to go-live, operating with agility and adapting quickly to new information and shifting priorities

Translate business objectives into partnership requirements, operational frameworks, and scalable design decisions that set up long-term success

Work cross-functionally with Merchandising, Marketing, Product, IT, Supply Chain, FP&A, Legal, and other partners to define needs, align on approach, and enable efficient execution

Oversee day-to-day operations of platform and channel partnerships, ensuring accuracy and consistency across pricing, promotions, catalog management, and service levels

Manage the end-to-end order and fulfillment lifecycle, monitoring performance, identifying issues early, and coordinating with partners to maintain reliable operations

Troubleshoot operational, technical, and customer-impacting issues, driving timely resolution and minimizing disruption to the guest experience

Partner with channel partner teams and internal Guest Services to manage escalations related to orders, fulfillment, and product inquiries

Lead the returns and refund process for partnership orders, ensuring clear policies, accurate reconciliation, and strong channel alignment

Collaborate with FP&A and Supply Chain to ensure forecasts reflect planned events, promotions, marketing moments, and operational realities

Manage the full end-to-end sampling process for new growth partnerships, from planning through execution

Partner with Merchandising to shape sampling assortment strategy, identifying hero products, key messaging points, and promotional considerations

Develop merchandising strategies for sampling and promotional programs, ensuring alignment with broader partnership goals

Collaborate with Marketing to align messaging, content, and placement for hero products and sampling initiatives

Work with merchants and brand partners to secure sample inventory and with Marketing to ensure optimal allocation across channels

Maintain partnership reporting and performance tracking, identifying trends and providing insights that inform strategy and continuous improvement

Build and maintain standardized reporting across internal and external data sources

Lead weekly, monthly, and quarterly performance reporting across key KPIs including sales, margin, mix of business, and engagement metrics

Analyze external channel reporting to uncover assortment, demographic, and behavioral insights that guide future partnership strategies and optimizations

Collaborate with Omni Merchants and brand partners to drive strong engagement and excitement about new opportunities with our growth partnerships

Foster and maintain relationships across Merchandising, Marketing, IT, external channels, and other key partners

Continuously analyze the digital competitive landscape, focusing on emerging, high-growth channels opportunities and threats

Qualification

E-commerce strategyPartnership managementData analysisDigital experienceMicrosoft ExcelCommunication skillsProblem-solvingCross-functional collaborationOrganizational skills