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AECOM · 1 day ago

Senior Document Controller

Sacramento, CA

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $100K/yr

4+ years exp

AECOM is a global infrastructure consulting firm dedicated to delivering a better world. The Senior Document Controller will serve as a subject matter expert and technical lead for document control operations, ensuring compliance with standards and supporting project teams in maintaining document integrity and audit readiness.

Civil EngineeringConstructionConsultingEnergyGovernmentInformation Technology

Responsibilities

Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization

Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams

Support as system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting

Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies

Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations

Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards

Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems

Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained

Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System

Participate in defining system requirements, workflows, user roles, and reporting capabilities

Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity

Develop and maintain process maps, SOPs, desk manuals, and system user guides

Monitor document control performance metrics, workload trends, and compliance indicators

Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance

Support risk identification and mitigation by maintaining document control risk logs and issue trackers

Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption

Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners

Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs

Provide training, onboarding, and ongoing support to users of document control systems

Support change management efforts related to new tools, workflows, and standards

Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency

Support special projects, enterprise initiatives, and strategic priorities as assigned

Promote a culture of accuracy, accountability, and best practices in document control

Qualification

Document Control SystemsDocument Management SystemsMicrosoft OfficeSharePointAdobe AcrobatSOP DevelopmentProcess ImprovementProfessional CertificationAnalytical SkillsCommunication SkillsOrganizational SkillsTeam Collaboration

Required

BA/BS + 4 years of relevant experience or demonstrated equivalency of experience and/or education

Preferred

Demonstrated experience performing document control functions on complex programs or capital projects

Strong knowledge of document management systems, document control standards, and compliance requirements

Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms

Strong organizational, analytical, and communication skills with the ability to manage multiple priorities

Experience developing SOPs, workflows, process maps, and training materials

Ability to work independently and collaboratively with multidisciplinary teams

Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME

Experience on at least two (2) projects similar in scope and complexity, preferably within large infrastructure, transportation, or public-sector programs

Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent

Familiarity with audit processes, regulatory compliance, and document retention requirements

Experience supporting system implementation, change management, or enterprise process improvement initiatives