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Dayrise Residential · 1 day ago

Service Manager - One City Block

Denver, CO

Full-time

Onsite

Entry, Mid Level

$35/hr - $38/hr

1+ years exp

Dayrise Residential is a recognized leader in the multifamily housing sector, and they are seeking a Service Manager to oversee the maintenance processes of their community. The role involves managing daily repairs, service requests, and ensuring a safe and clean environment for residents.

Property ManagementReal EstateResidential

Responsibilities

Oversee the daily repair and upkeep of the community

Manage the preparation of vacant units for occupancy within established deadlines

Manage service requests and response times, ensuring completion within established deadlines while warranting responsive, efficient and courteous customer service

Assist in team effort of maintaining curb appeal and general cleanliness of buildings and grounds

Interview, screen and recommend candidates for any potential service technician or grounds personnel

Execute the subsequent training of all service or grounds personnel

Manage the scheduling and direct supervision of all in-house and/or vendor work

Oversee the ordering and delivery of all necessary supplies and equipment for the service and grounds departments under the direction with the approval of the Community Manager

Ensure OSHA (Occupational Safety and Health Act) standards are met at all times

Always maintain a safe work environment and reporting any safety concerns/issues to the Community Manager, Regional Manager or Maintenance Operations Manager

Maintain logs and records

Maintain the required property uniform and always ensure a professional image and attitude at all times

Seek educational opportunities and self-improvement for personal growth and development

Work within budgetary guidelines when purchasing supplies or services

Oversee and carry out the on-going property preventative maintenance plan

On call duties are required and overtime may be necessary periodically

Complete required tasks such as required training, logs and reports in a timely manner

Other duties as may be periodically assigned by the Community Manager or Regional Manager

Qualification

Multifamily operations knowledgeMaintenance knowledgePeople managementHVAC certificationStrategic thinkingFinancial reportingSalesResident relationsEnglish proficiencyProblem-solving

Required

A clear understanding of business concepts, processes and the principles of strategic thinking

Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations

Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc

Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met

Knowledge in maintenance to include carpentry, electrical, plumbing, heating and cooling systems, painting, drywall, buffing and waxing, use of power tools (pools and irrigation systems where necessary)

Ability to speak, listen, read and write English with sufficiency proficiency to maintain a safe environment at all times, which is a business necessity, as further detailed above

Must provide own tools where applicable

1-3 years of experience in Property Management

High School Diploma or GED required