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Oregon Beverage Recycling Cooperative · 2 days ago

BottleDrop Customer Service Associate - Bend

Bend RC 707 - Bend, OR 97701

Full-time

Onsite

New Grad, Entry Level

$18.05/hr - $18.05/hr

Oregon Beverage Recycling Cooperative is committed to ensuring that no resource goes to waste. They are seeking a BottleDrop Customer Service Associate responsible for delivering superior customer service and maintaining the appearance of the BottleDrop Redemption Center.

Food and BeverageRecyclingRetailRetail Technology

Responsibilities

Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms

Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system

Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs)

Enforce daily limits in a professional and considerate manner

Efficiently and accurately complete all data entry requirements and the processing of beverage containers

Safely operate, maintain and troubleshoot equipment and Redemption Center tools

Escalate repair issues when necessary

Adhere to OSHA Safety Standards and OBRC policies

Adhere to proper PPE (safety glasses, hearing protection, hand protection) usage in designated areas of RC

Other job duties as assigned

Qualification

Customer serviceData entryEquipment operationCommunication skillsTeamworkCash handlingPunctual attendance

Required

High School diploma or GED required

Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners

Ability to work well in a team environment

Ability to operate manual/electric pallet jacks after training/certification

Ability to operate powered floor scrubber after training/certification

Ability to communicate effectively and provide a positive experience for our customers

Reliable with punctual attendance

Work outdoors in various temperatures/conditions

Exposure to industrial equipment with moving mechanical parts

Occasional exposure to odors of empty beverage containers

Noise levels in designated areas of the redemption center require the use of approved hearing protection

Must be able to frequently lift/carry up to 30lbs

Must be able to occasionally lift/carry up to 50 lbs

Push/pull 50+ lbs. frequently (wheeled bag racks)

Talking and hearing is frequently required

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Must be able to stand and walk

Must be able to bend/stoop/crouch/squat

Must be able to use arms/wrists/hands/grasp

Must be able to occasionally climb and balance