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Florida International University · 2 days ago

Multimedia and Communications Manager - FIU in DC

DC-Baltimore Area

Full-time

Onsite

Mid, Senior Level

$50K/yr - $60K/yr

4+ years exp

Florida International University is a Top 50 public research university located in Miami, offering a diverse range of degree programs and a strong emphasis on student success and community engagement. The Multimedia and Communications Manager will report to the Director of the Briefing Center and work collaboratively to manage AV systems, support digital communications, and oversee content creation for various events at the FIU in Washington, DC.

Financial ServicesIncubatorsManagement Consulting

Diversity & Inclusion

Responsibilities

Supports the digital communications team in the execution of video capture and editing, podcasting, social media and graphic design

Oversees design and content creation on behalf of the department as it pertains to the operation and digital signage program for the University using appropriate Content Management System

Creates graphic and/or interactive training resources and related documentation, as dictated by project design, with knowledge of Adobe Photoshop, Adobe AfterEffects, and Adobe Illustrator

Assists with supporting all proprietary applications used within the department, such as Zoom, Social Tables, FourWinds, Cyber Cafe, Venus Content Manager, Pharos Print Management system, Door Access, SSRS, When I Work, 7 Point OPS, Qualtrics and similar platforms, etc

Provides support for delivery of academic and instructional content as needed

Provides after-hours support for events and systems maintenance

Provides technical leadership at special FIU events making use of software such as EMS, Meeting Matrix, Social Tables for the planning of all functions

Coordinates with colleagues the programming of audio visual systems using Creston software as well as music that is played throughout the entire building

Manages projects that require knowledge of Qualtrics and Adobe Suite software

Manages lighting design and programming for all intelligent lighting systems to include special themes for event functions

Manages programming of audio visual systems using Crestron software as well as music that is played throughout the entire facility

Serves as the backup to ensure maximum uptime with all hardware, such as, LCD screens, Electronic Message Boards (EMBs) door access system, phone charging stations, and other digital assets

Assists with server administration of systems within FIU in DC's data center

Responsible for the day-to-day management of the Crestron based audio, visual systems, lighting systems, common areas, multipurpose room, classroom, executive board room, pantry areas and offices

Responsible for the management of core systems/processes such as Social Tables, Video Surveillance, Reclaim Hub, departmental website, two-radio system, and other digital assets

Coordinates with DoIT for timely and accurate maintenance schedule for AV systems

Manages access schedule to venues and is responsible for oversight of building audio visual hardware and software as well as inventories

Manages vendor quotations, deliverables, installations and repairs of all audio visual systems

Provides leadership with managing daily job assignments of student intern employees

Develops and managed processes for use of technology, and provides support to users in the use of system and technology equipment throughout the FIU in Washington, DC office via in person, zoom, documentation, and other educational methods

Develops concepts for capture of content, including, but not limited to story boards, scripts and site selection within the Washington, D.C. area

Assist the department by aiding users having computer or networking problems via phone, email, or in-person

Manage, audit, and monitor media, AV, tech & IT equipment, and assets to ensure accurate inventory records

Maintains, installs, upgrades, repairs, and troubleshoots problems with office desktop computers, including software/hardware, email, and peripheral equipment in accordance with area standard practices

Assists with management of audiovisual equipment, video conferencing, setup of complex microphone/speaker equipment, streaming equipment, setup/breakdown for special events and Polycom troubleshooting

Works with outside vendors to identify equipment needs, provides recommendations, obtains estimates, and recommends services or installation

Provides support of digital signage equipment, troubleshooting and related maintenance

Performs essential duties in any emergencies such as hurricanes, storms, and/or any other university emergency closing

Qualification

Audio Visual SystemsAdobe SuiteContent Management SystemsVideo ProductionTechnical SupportEvent ManagementComputer HardwareSupervising EmployeesPhotographyGraphic DesignProject Management

Required

Bachelor's degree in Communications, Marketing, or related field and four (4) years of related experience; OR eight (8) years of related experience; OR an equivalent combination of relevant education and/or experience

Experience supervising employees and managing production schedules and budgets

Proficient skills within the area of events and video conferencing and presentation systems

Knowledge of audio, visual and design content management systems such as Adobe Photoshop, Adobe AfterEffects, Adobe Illustrator, Qualtrics, EMS, etc

Proficient skills and experience configuring and maintaining computer hardware, components, operating systems and peripherals

Experience in content capture, video production, photography and intricate audio visual equipment for a showcase facility