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Four Seasons Hotels and Resorts · 1 day ago

Beach Tree - Host/ess - Part Time

Kailua-Kona, HI

Part-time

Onsite

New Grad, Entry Level

$25.62/hr - $25.62/hr

0+ years exp

Four Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional guest experiences. They are seeking a Host/Hostess for their Resort Hualalai who will be responsible for seating guests, managing reservations, and ensuring a high standard of service in a restaurant setting.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Remove spare covers if necessary

Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards

Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently

Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials