Southwest Airline Career Page · 2 weeks ago
Culture and Inclusion Summer 2026 Internships
Dallas, TX
Internship
Onsite
Intern
$20/hr - $22/hr
Start in 2026 SummerSouthwest Airlines is committed to providing a stable work environment with opportunities for learning and growth. The Culture & Inclusion Intern will work on various projects across different teams, focusing on employee engagement, corporate giving, and culture communications.
Airlines/Aviation
No H1B
Responsibilities
Assist with Culture and Recognition projects and programs. Duties include: Helping to assess the success of current recognition programs and efforts; analyzing employee data, identifying areas of improvement and creating an optimization strategy, and preparing and presenting presentations to stakeholders
Assist with the planning and execution of appreciation events for our Employees in various cities; and help measure various statistics for the Culture Department
Assist with Culture events. Duties include: Assist with the planning and executing of large Employee events (meetings, rallies, parties, etc.); help with ordering, assembling, and shipping supplies; write blog posts and design visuals for internal use; work with outside vendors to order promotional items; work with hotels and venues to secure rooms, meeting spaces, and food
Assist with Culture Communications. Manage content on Culture social media channels including monitoring membership requests, responding to inquiries and posts in a timely manner, and addressing escalated content. Collaborate across the Department to discover and promote relevant stories of Southwest achievement within the context of the mission and vision of the Company. Assist with internal communications by drafting and curating content for Southwest communications channels including blogs, intranet, internal publications, and social channels
Provide support for Southwest Airlines Employee & Corporate Giving activities and associated events
Support in communications, content generation for internal and external channels
Support in the creation and development of Team assets/resources
Perform topical research and gather necessary reports and data to inform giving, programming and volunteerism strategies
Support administrative procedures, such as data entry, promotional supply inventory and management
May perform other job duties as directed by Employee’s Leaders
Qualification
Required
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available
High School Diploma, GED or equivalent education required
Progress toward a degree, major, or minor in Business, Communications, Event Planning, Hospitality, Industrial and Organizational Psychology, Marketing, Non-Profit Management, Organizational Development, Political Science, Public Affairs, Public Relations, Social Impact, or similar degree required
To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
Minimum 2.5 cumulative GPA at the time of application
Must be at least 18 years of age
You must have a valid U.S. Social Security Number to complete the full hiring process
Knowledge of media production, communication, and dissemination techniques and methods, including alternative ways to inform and engage via written, oral, and visual media
Outstanding oral presentation and written communication skills
Ability to be creative, forward-thinking, and display a passion for serving internal and external Customers with outstanding hospitality
Strong organizational skills and ability to coordinate multiple tasks and meet tight deadlines
Ability to handle a high level of responsibility and maintain confidential information
Ability to work on and balance multiple projects and deadlines simultaneously
Strong written and verbal communication for internal and external audiences, with an understanding of various dissemination techniques and methods to reach and appeal to target audiences
Ability to work collaboratively with diverse stakeholders
Comfort with spreadsheets and reporting tools
Accuracy in record-keeping and compliance
Ability to synthesize information from multiple sources and provide key findings
Ability to proactively communicate with Leader and Team regarding the status of ongoing initiatives
Ability to identify areas of opportunity, create a plan for improvement, and implement
Ability to apply strategic thinking to identify opportunities for improvement
Must be self-motivated and willing to work independently with some guidance and assistance
Ability to work well as part of a Team
Excellent Customer Service skills
General knowledge of Brand Recognition and Awareness
Ability to proofread and correct errors with minimal supervision
Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
Preferred
Previous writing experience (e.g., school newsletter, business, creative)
Previous event planning experience
Previous event follow-up experience (e.g., post-event surveys)
Experience in analyzing, making inferences, and presenting large amounts of qualitative and quantitative survey data
Experience with market research, survey creation, and interpretation
Experience in Salesforce or comparable CRM or grant management/volunteerism platform
Canva and/or Adobe Design experience
Experience with SharePoint and Microsoft Teams
Previous Customer Service or hospitality experience
Previous Leadership experience
Experience in data analysis for future program improvement
Possibility of travel for projects and events
Benefits
Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
Interns will be provided any required equipment, such as a laptop, for the internship.
Company
Southwest Airline Career Page
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job.
Founded in 1971
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase