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The Wilhite Law Firm · 4 days ago

Bilingual Nights/Weekend Intake Specialist - Personal Injury

Denver,CO,US

Full-time

Hybrid

New Grad, Entry Level

$24/hr - $27/hr

The Wilhite Law Firm is a top-tier award-winning personal injury law firm seeking a Bilingual Nights/Weekend Intake Specialist. The role involves being the initial point of contact for clients, assessing potential cases, and updating case details promptly while managing client communications.

Law Enforcement

Responsibilities

Initial point of contact for clients by phone, text, and email

Establish immediate rapport and assess potential cases, determining whether to move forward

Promptly update case details in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping

Gather and review documents, photos, and other pertinent case information to support the legal team’s review

Send and manage contingent fee agreements and client releases using our electronic platforms

Issue decline letters within one day for non-viable cases

Qualification

Intake Specialist experienceBilingual - SpanishEnglishMicrosoft OfficeCommunication skillsOrganizational skillsLead Docket familiarityFilevine familiarityMultitaskingTeam player

Required

Prior experience as an Intake Specialist or in a related role at a personal injury law firm

Exceptional communication skills, both verbal and written, with the ability to handle sensitive information discreetly

Strong organizational skills with keen attention to detail and the ability to multitask in a fast-paced environment

Comfortable working independently and as part of a supportive team

Experience with Microsoft Office; familiarity with Lead Docket and Filevine is a plus

Bilingual - fluency in Spanish and English

Benefits

Comprehensive benefit package

Medical, dental, and vision

Paid Time Off (PTO)

401k with match

Company

The Wilhite Law Firm

Since 1977, The Wilhite Law Firm has been unwavering in its commitment to supporting accident victims and their families through the challenging journey of recovering from serious personal injuries.

Founded in 1977