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Johns Hopkins Federal Credit Union · 1 day ago

Bilingual Spanish Lending Support Specialist

Baltimore, MD

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Johns Hopkins Federal Credit Union is seeking a Bilingual Spanish Lending Support Specialist responsible for handling member loan requests and supporting the Consumer Lending Department. The role involves processing loan applications, maintaining compliance, and providing professional service to members.

BankingCredit CardsFinanceFinancial ServicesInsurance

Responsibilities

Assumes responsibility for the effective and timely support of lending functions

Processes all types of Consumer Loan applications. Pulls credit reports, clarifies, and verifies income and other information as necessary, provides disclosures, prepares credit summary and prepares loan documentation

Disburses loans as appropriate and performs quality control on the loan file and documents

Sends Adverse Action Notices as required

Keeps Consumer Lending Manager and other staff informed of loan activities, progress toward established objectives, and any significant problems

Follows up and ensures collateral is adequately protected with property insurance. Answers customer inquiries and resolves discrepancies

Cross sells credit union services as appropriate

Processes GAP and debt protection claims and payments

Completes required reports and related documents; compiles information promptly and accurately and in compliance with departmental and JHFCU guidelines, policies, and policies

Ensures members, vendors and others are properly informed of Credit Union loan policies and procedures

Ensures requests, problems, and questions are promptly resolved

Ensures the Credit Union’s professional reputation is maintained throughout lending and business transactions with members, vendors and others

Remains compliant with applicable laws and regulations, including but not limited to BSA and the USA Patriot Act

Responsible for any additional duties and/or responsibilities as assigned

Qualification

Consumer loan processingFluency in SpanishCollateral maintenanceQuality controlCredit Union experience

Required

High School Diploma or equivalent (GED)

Minimum 2 years of experience in a Credit Union or similar financial institution to include both Consumer and Home Equity loan processing, documentation, and disbursement, collateral maintenance and perfection

Or equivalent combination of education and experience

Fluency in Spanish