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KLS Workforce Solutions · 6 days ago

Field Service Engineer – UPS & Critical Power

Atlanta, Georgia, United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

KLS Workforce Solutions is seeking a UPS Field Service Engineer to join their team in Atlanta. The role involves ensuring the reliability of power systems for essential infrastructure, including commissioning new installs and resolving emergency outages.

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Responsibilities

Conduct design reviews, develop rigorous test procedures, and oversee on-site equipment startups

Perform routine maintenance, field modifications, and emergency repairs on UPS systems, batteries, PDUs, and STSs

Develop detailed Methods of Procedures (MOPs) and provide high-quality Field Service Reports with proactive site recommendations

Act as a trusted advisor to customers, coordinating with technical support to resolve complex operational challenges

Attend periodic advanced training at headquarters to master new testing equipment and system rebuild techniques

Qualification

UPS systems expertiseManufacturer proficiencyCritical thinkingTechnical degreeIndependencePhysical & logisticsCommunication

Required

3–5 years of hands-on experience with UPS systems and power electronics

Required OEM factory training or deep experience with brands such as Vertiv/Liebert, Schneider/APC/MGE, or Eaton/Powerware

Exceptional troubleshooting skills using specialized test equipment and hand tools

A self-starter who can manage a home-based schedule and take initiative in the field

Strong verbal and written skills for clear client reporting and internal collaboration

Ability to lift 100 lbs, maintain a clean driving record, and work a flexible schedule (nights, weekends, and on-call rotation)

Preferred

10+ years of hands-on experience with UPS systems and power electronics

Technical degree (DeVry, Lincoln Tech, etc.)

Candidates with experience in Electrical/Mechanical systems (Navy EMN/ETN/MMN, Army Power Generation, Air Force Power Production, or Coast Guard equivalents)