Chorus Innovations · 2 weeks ago
Senior Delivery Manager
Chorus Innovations is a fast-growing healthcare technology company that aims to improve lives by democratizing technology development in health and research. The Senior Delivery Manager will lead complex healthcare software projects, ensuring timely and effective delivery while coordinating with cross-functional teams and managing client relationships.
Electronic Health Record (EHR)InternetmHealthPaaSSaaS
Responsibilities
Lead end-to-end execution for complex healthcare and public health software implementations, ensuring outcomes are achieved on time, on budget, and aligned to business objectives
Establish data-driven governance practices—defining and tracking delivery metrics tied to OKRs, financial targets, timelines, and client success, while monitoring progress through dashboards, risk logs, and status reports to enable transparency and proactive decision-making
Analyze project performance to identify trends, surface insights, and drive continuous improvement and operational excellence across the delivery portfolio
Align and activate the right mix of design, engineering, product, data, and clinical contributors at the right stages of delivery
Partner with Product Managers and Engineering to validate feasibility of scoped work and clarify requirements before build
Facilitate structured handoffs of key artifacts—e.g., onboarding docs, project briefs, Figma designs, and data specs
Serve as the operational point of contact for client-facing updates, decisions, and risk mitigation
Manage client-specific backlogs - translating scoped work into logical, sequenced efforts with clear dependencies as needed
Ensure tickets meet the definition of ready and support refinement to maintain a healthy backlog
Drive UAT planning, go-live preparation, and hypercare execution across implementation projects
Implement analytics tracking plans, QA standards, and operational checklists to ensure launch quality
Contribute to and evolve delivery playbooks, templates, and standards to increase efficiency and consistency across projects
Qualification
Required
5+ years of experience in delivery management, project management, or operations in a technology or consulting environment
Proven success managing complex, multi-stakeholder software implementations
Strong organizational skills with the ability to coordinate multiple workstreams and contributors
Excellent communication and interpersonal skills, with experience managing internal and external stakeholders
Familiarity with agile methodologies, Jira, Confluence, and collaborative tools like Figma and Slack
Detail-oriented, structured, and proactive, with the ability to bring order and clarity to ambiguity
Preferred
Experience working in public health, behavioral health, or government technology settings
Understanding of healthcare workflows, EHRs, or interoperability concepts
Background in user acceptance testing (UAT), go-live planning, and hypercare delivery
Ability to create project dashboards, Gantt charts, or delivery health reports
Benefits
Full medical, dental, vision and life insurance benefits
401K plan
Company stock options
Unlimited paid vacation
Performance bonuses
Company support for career and skill development
Fun company events and outings
Company
Chorus Innovations
Chorus Innovations is an internet service-based company.
H1B Sponsorship
Chorus Innovations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
Funding
Current Stage
Growth StageRecent News
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