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ConceiveAbilities · 1 day ago

Client Development Specialist

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

ConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States, dedicated to guiding clients through the family building process. The Client Development Specialist plays a crucial role in the Growth team, responsible for converting prospective intended parents into clients through a consultative sales process while achieving sales targets and optimizing conversion rates.

Health CareHospitalMedical

Responsibilities

Meet or exceed monthly, quarterly, and annual sales targets

Manage the full sales cycle with accountability for forecasting, pipeline and deal management

Write retainers with qualified clients, establishing a strong understanding of and interest in the Company’s services

Conduct educational consultations with intended parents (potential clients) about the agency’s services

Establish and maintain strong communication with intended parents leading them through the first steps of their family-building journey with ConceiveAbilities

Ask good questions to develop a strong understanding of the clients’ needs and expectations, always striving to move client opportunities forward to a successful close

Demonstrate command and expertise of our unique differentiators, staying informed about competing products and services and staying current on all aspects of the company’s services and fees

Be knowledgeable about fertility centers and ancillary professionals involved in the surrogacy process to provide a broad perspective in interactions with intended parents

Improve conversion rates through constant refinement of our processes, testing new initiatives and executing re-engagement strategies with never converted leads

Plan and host educational webinars, community meetings, and in-person events to further inform Intended Parents of our value proposition and deliver a strong brand experience

Represent the company at industry events, conferences, and customer meetings as needed

Develop new and creative ways to diversify ConceiveAbilities lead portfolio and tap into new markets

Collaborate with Sales Enablement and Marketing to ensure collateral and tools are on-point and up-to-date

Qualification

Direct sales experienceCustomer journey mappingSalesforceFertility/surrogacy knowledgeEmpathetic communicationProblem-solving skillsWritten communicationVerbal communicationCreative thinkingTeam collaboration