Financial Customer Service Representative jobs in United States
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TaskUs ยท 1 day ago

Financial Customer Service Representative

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The Financial Customer Service Representative will create exceptional member service experiences by maintaining a professional demeanor and ensuring quick and accurate resolutions for members regarding their financial well-being.

Call CenterCustomer ServiceOutsourcing
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Growth Opportunities

Responsibilities

Create exceptional member service experiences by maintaining a professional demeanor and troubleshooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well-being

Qualification

Customer service experienceTechnical supportTroubleshootingCall Center experienceBanking experience

Required

High School Diploma or equivalent mix of education and experience is required
Previous customer service experience required
Six months as Member Care Representative 1 or previous Digital Services experience required

Preferred

Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred
Call Center or Banking experience is a plus

Benefits

Competitive industry salaries
Comprehensive benefits packages
World-class benefit packages

Company

TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.

Funding

Current Stage
Public Company
Total Funding
$279M
Key Investors
Blackstone GroupNavegar
2025-08-27Private Equity
2025-05-09Acquired
2021-06-11IPO

Leadership Team

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Bryce Maddock
CEO
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Jaspar Weir
Co-Founder & President
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Company data provided by crunchbase