Gen II Fund Services · 1 month ago
Investor Services Spvsr
San Francisco, California, United States
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $125K/yr
4+ years expGen II Fund Services is one of the largest global independent private equity fund administrators. The Investor Services Supervisor will provide Investor Services functions to the Gen II sponsors and client service teams, ensuring excellent client service and managing investor documentation and correspondence.
Asset ManagementFinanceFinancial ServicesHedge Funds
No H1B
Responsibilities
Acknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed
Coordinate and/or review investor on-boarding documentation (Subscription, Tax, and AML documentation)
Coordinate and/or review subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)
Coordinate and/or review changes to investor records across multiple internal and external systems
Coordinate and/or review ad-hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors
Coordinate and/or review investor audit confirmations and monthly recurring deliverables
Coordinate, disseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
Ensure the accurate tracking of incoming capital call wires and prepare capital distributions payments across various client accounts
Responsibilities include supervision, training, and evaluation of associates and senior associates, manage and collaborate on workflow and/or processes associated with client requests, deliverables
Monitor incoming correspondence, manage task assignments, and manage associate workloads
Ensure all work is completed in line with the service level agreement
Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors
Ensure deliverables are executed in line with Gen II best practices, policies, and procedures
Participate in special projects
Operate efficiently in a deadline-driven, high volume, and everchanging environment
Qualification
Required
4+ years' experience in the financial services Industry, including 2+ years supervisor experience
Proficiency with Microsoft 365
Demonstrate strong customer service/client relationship skills
Ability to manage multiple tasks and projects with differing deadlines
Impeccable attention to details
Excellent verbal and written communications
Preferred
Bachelor's degree in Business Administration or Economics is a plus
Private Equity or Hedge Fund Investor Services background a plus
Experience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plus
Experience with Allvue CRM a plus
Benefits
Discretionary bonus
Comprehensive benefits package
Company
Gen II Fund Services
Gen II Fund Services provides highly customized, client-centric accounting and administrative services to the private equity industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-11-06Private Equity
2017-06-01Private Equity
Leadership Team
Norman Leben
Co-Founder & Senior Advisor
Anne-Claire Berg
Chief People and Impact Officer
Recent News
2025-09-05
2025-07-15
Company data provided by crunchbase