Areté Collective · 2 days ago
General Manager, Golf Club Operations
Spicewood,TX,US
Full-time
Onsite
Director/Executive
10+ years expAreté Collective is a luxury real estate development firm based in Salt Lake City, Utah, specializing in the creation of high-end, sustainable residential and resort communities. As the General Manager, you will be responsible for setting vision and instilling culture within the organization, ensuring operational excellence and financial performance across all club amenities and services.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Defining and embodying Areté Collective and Loraloma’s core values and ensuring they guide decisions and everyday behaviors and service delivery
Assume and demonstrate a leadership role in bridging the gap between the Loraloma’s vision, the brand’s intended Member and guest experiences conceived in the design process with future financial success in mind – and make certain designed projects and projects under construction are operationally ready to deliver from Day 1 without future change order, scope creep and/or budget increases in pre-opening/opening phases of operation
Leadership by Example & Clear Communications to inspire the team, facilitating cross-functional collaboration and mediating conflicts as needed
Deliver world-class member and guest experiences by managing memorable events, maintaining ambiance, and ensuring brand standards are consistently met
Create engagement strategies, events, and touchpoints to ensure member satisfaction and loyalty
Establish and effectively implement policies, procedures, and staffing to provide consistent, premium member experiences
Serve as the primary point of contact for members and the community
Represent Areté Collective and Loraloma at key events and maintain strong relationships with stakeholders
Be an ambassador of Loraloma within the club as well as throughout the community, and beyond
Oversee day-to-day operations of all club functions, including food & beverage, golf course operations, agronomy and club landscaping, events, and other recreational amenities
Align Golf and Club Operations with broader club strategy, revenue and profit goals, and member engagement objectives
Develop and implement operational policies and procedures to ensure efficiency, quality, and alignment
Collaborate with leadership to develop and manage budgets, monitor revenue and expenses, and provide regular financial reports
Ensure fiscal responsibility and alignment with strategic objectives
Monitor KPIs, P&L performance, and operational efficiency to ensure the club meets financial objectives
Identify opportunities to optimize profitable revenue streams that enhance Member experiences while also controlling costs as the club grows
Recruit, hire, train, and manage staff across all departments
Conduct performance evaluations, set goals, and implement training programs to maintain high service standards
Establish standard operating procedures, staffing models, service standards, and KPIs for each department
Provide strategic direction and day-to-day leadership across all departments
Partner with Sales & Marketing to drive pipeline for membership engagement – and support new member recruitment and on-boarding
Represent the club by expanding influence via partnerships and community outreach; build relationships with local community members, vendors, and stakeholders
Qualification
Required
10+ years of leadership experience in luxury hospitality, private clubs, preeminent golf, or resort operations
Proven track record in managing high-end service environments with complex operational needs
Strong background in food & beverage, golf operations, member services, events, and general operations
Bachelor's degree in business, hospitality management or related field; MBA preferred
Exceptional leadership, team building and communication skills; able to hire, mentor, and develop staff across multiple functions
Strong financial acumen, including experience budgeting, forecasting, and managing multi-department P&Ls
Flexibility, resilience, and ability to manage ambiguity in a developing organization
Excellent communication, proactive problem identification and problem solving, and project management skills
Ability to work flexible hours, including evenings, weekends, and holidays
Physical ability to work indoors and outdoors in varying conditions and stand/walk for extended periods
Preferred
MBA preferred
Pre-opening General Manager experience preferred
Company
Areté Collective
Areté Collective creates regenerative escapes designed to experience life at its fullest potential.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rebecca Buchan
Co-Founder and CEO
Tom Hogan
Co-Founder and Chief Financial Officer
Recent News
Pacific Business News
2025-02-07
Company data provided by crunchbase