City of O'Fallon · 1 week ago
Part Time Customer Service Representitive
O'Fallon,MO,US
Full-time, Part-time
Onsite
New Grad, Entry Level
$21.37/hr - $21.37/hrThe City of O'Fallon is looking for a Part-Time Customer Service Representative to join their Environmental Services Team. This role involves providing exceptional customer service by answering calls, dispatching drivers, scheduling pickups, and maintaining records and databases.
Government Administration
Responsibilities
Answering telephones and greeting visitors
Dispatching drivers to resolve customer complaints
Scheduling bulk, white goods, and yard waste pickups
Maintaining records of all calls
Processing customer billing
Maintaining databases
Qualification
Required
Strong knowledge of customer service principles
Proven problem-resolution and analytical skills
Excellent oral and written communication abilities
Proficiency with computers and job-related software programs
Accurate typing skills
Ability to work Tuesday through Friday for up to 30 hours per week
Preferred
Experience in a customer service role
Benefits
Competitive pay
Great benefits
Positive work environment
Company
City of O'Fallon
The City of O’Fallon is located in the central portion of eastern Missouri, within St. Charles County, and just 30 minutes west of the St.
Founded in 1856
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase