Worldwide Flight Services (WFS) ยท 4 days ago
Passenger Service Agent (Bilingual - French)
Worldwide Flight Services (WFS) is a global leader in ground handling services, employing over 22,200 professionals. The Passenger Service Agent role involves performing various airport and passenger service functions, ensuring a high level of customer satisfaction and operational efficiency.
Air Transportation
Responsibilities
Ability to judge distance
Hear and respond to customers
Reports to work on a regular and timely basis
Must be willing to wear uniform and insignia as prescribed by the Company
Personal appearance and grooming that will present a favorable corporate image
Ability to speak and be understood in giving directions/information to passengers
Tolerate and answer repetitious questions from customers in a friendly, outgoing manner
Qualification
Required
HS Diploma, GED or Equivalent
Computer experiences necessary
Must have ability to work under pressure
Excellent interpersonal and communication skills required
Ability to read, write, fluently speak and understand the English language
Ability to judge distance
Hear and respond to customers
Reports to work on a regular and timely basis
Must be willing to wear uniform and insignia as prescribed by the Company
Personal appearance and grooming that will present a favorable corporate image
Ability to speak and be understood in giving directions/information to passengers
Tolerate and answer repetitious questions from customers in a friendly, outgoing manner
Ability to lift up to 70 lbs. (31.9 Kg)
Ability to stand and walk for an eight-hour shift
Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift
Preferred
Multi-language preferred (Dutch, French, Eastern European, German, Italian, Danish, Swedish)
Demonstrates qualities of leadership, initiative, and judgment
Benefits
Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered!
Opportunity for Internal Mobility and transfers available!
Company
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner.
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-28Acquired
Recent News
Straits Times
2025-10-30
Company data provided by crunchbase