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IES Communications · 1 week ago

Data Center Technician I

Kent, WA

Full-time

Onsite

Entry Level

$25/hr - $30/hr

2+ years exp

IES Communications is a national provider of industrial products and infrastructure services. The Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities, driving best practices and ensuring operational standards are met.

Information and Communications Technology (ICT)Information ServicesInformation Technology

Responsibilities

This role is responsible for Layer 1 installations as related to network cabling

Network gear installation, including device labeling, power connectivity and network cable connectivity

Complete hardware support work orders involving hardware and cabling installation, certification, troubleshooting and network cabling break-fix

Asset management, auditing and daily work log/ticket tracking

Maintain contracted scheduled dates and SLAs for network cabling install timelines

Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor

Detailed and thorough documentation and record keeping

Maintain site security protocols, badging requirements and data protection procedures

Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software

Coordinate equipment/material receiving, shipping and RMA processing support as/when required

Provide vendor and security escorts as needed

Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis

Support standard and emergency operating procedures for data center

Provide status reporting regarding Data Center service availability, performance, capacity utilization as required

Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc

Coordinates equipment installation and delivery schedules in accordance with set project plans

Qualification

Network cabling installationHardware supportServerNetwork hardwareBlueprint interpretationTelecommunications experienceProblem solvingCritical thinkingOral presentationDocumentation skills

Required

The Communications Technician I must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s)

The Communications Technician I must promote the Company culture and mission to all employees, vendors, clients and business partners

The Communications Technician I must be able to act as the Company liaison for interface with customer representative(s)

The Communications Technician I must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)

The Communications Technician I must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds

The Communications Technician I must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones

The Communications Technician I must be able to travel within the branch territory and/or regional territory as needed

Must possess at least a High School diploma or GED equivalency

Must possess a minimum of two (2) years of experience in telecommunications or related technical field and demonstrate the ability to supervise others

Must possess and be proficient with the listed tools

Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements

Must know the universal communications color codes

Must meet Company minimum driving standards