The Jonus Group · 2 weeks ago
Employee Benefits Client Service Specialist - Hybrid
McLean, VA
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $65K/yr
2+ years expThe Jonus Group is seeking a dedicated and detail-oriented Employee Benefits Client Service Specialist to join a growing team. This role is integral to supporting the Account Managers and ensuring the seamless delivery of exceptional service to the clients.
EmploymentInsuranceRecruiting
Hiring Manager
Joel Newman
Responsibilities
Assist Account Managers with daily tasks and client service needs
Manage claim inquiries and resolve issues efficiently
Communicate with insurance carriers to address billing errors and other concerns
Support Account Managers with enrollment processes and related tasks
Maintain accurate records and documentation in the EPIC software system
Qualification
Required
Minimum of 2 years of experience in a similar role within the employee benefits or insurance industry
Active Life & Health (L&H) licensure required
Strong organizational and communication skills
Ability to manage multiple tasks and prioritize effectively
A proactive and client-focused mindset
Preferred
Proficiency in EPIC software
Benefits
Comprehensive benefits package, including health insurance
401(k) plan
Additional perks
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Morse
Chief Operating Officer
Seth Brady
Chief Sales Officer (CSO)
Company data provided by crunchbase