Lenovo · 2 days ago
Digital Experience Director - CPQ
North Carolina, United States
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $200K/yr
5+ years expLenovo is a global technology powerhouse focused on delivering smarter technology for all. They are seeking a Digital Experience Director to lead the LXG Sales Digital Experience team, responsible for managing and optimizing CPQ tools and technologies to enhance user effectiveness and satisfaction.
ComputerConsumer ElectronicsElectronicsHardwareMobileWearables
Responsibilities
Lead and build a team of digital experience professionals
Foster a collaborative, high-performance culture focused on continuous improvement and innovation
Set clear objectives, KPIs, and expectations for team performance and development
Provide mentorship and coaching to team members, encouraging growth and skills development
Develop and execute a comprehensive digital strategy for CPQ
Leadership and ownership of our CPQ platforms and solutions
Oversee the lifecycle of our CPQ tools and platforms and ensure optimization
Ensure that the experiences align with business objectives and enhance user productivity and engagement
Stay up to date on industry trends, digital tools, and best practices to keep the platform cutting-edge and aligned with user needs
Collaborate closely with internal stakeholders – primarily ISO as well as our BGs, DT, IT, and supporting organizations to drive out efficient and effective digital experience for our users
Act as the primary point of contact for key stakeholders, gathering feedback and prioritizing feature development based on business impact
Communicate progress, risks, and successes to senior leadership and other stakeholders regularly
Monitor and analyze platform usage and performance metrics to identify areas for improvement
Implement enhancements and updates based on user feedback, analytics, and changing business needs
Ensure the platform provides a seamless, user-friendly experience, with a focus on intuitive design, mobile compatibility, and integration with other tools in the tech stack
Work closely with the training, communication and change management teams to drive adoption of digital tools within the sales organization
Develop training materials and conduct workshops to ensure internal sellers are fully equipped to leverage the platform effectively
Track training effectiveness and ensure ongoing support is available for new features or platform updates
Define key success metrics and KPIs to measure the effectiveness of the digital experience platform
Leverage analytics to drive data-driven decisions, report on platform performance, and identify areas for further optimization
Conduct regular performance reviews and adjust strategy as needed to align with evolving business goals
Qualification
Required
5 plus years of experience in B2B sales enablement, digital experience management, or related fields, with at least 2 years in a leadership role
Bachelor's degree in business administration, Marketing, Information Technology, or related field (master's degree a plus)
Experience managing cross-functional projects and collaborating with diverse teams
Proven track record of successfully leading cross-functional teams in the development and optimization of digital platforms for sales teams
Preferred
Experience with Commercial CPQ / Sales systems
Strong understanding of B2B / Channel sales and marketing processes, including lead management, sales pipeline, product configurations and pricing as well as customer lifecycle management
Experience with data analysis, reporting, and dashboards
Deep understanding of sales processes and the tools used by internal sellers to drive revenue
Strong leadership and people management skills, with a focus on team development and fostering collaboration
Excellent communication skills, both written and verbal, with the ability to interact with stakeholders at all levels
Experience with digital tools, CRM systems (e.g., MS Dynamics, Salesforce, HubSpot), and sales enablement platforms (e.g., Seismic, Highspot)
Strong analytical skills experience using data to inform decisions and provide insights
Familiarity with Agile methodologies and project management tools (e.g., Jira, Trello)
Strong understanding the B2B Pricing processes, lead generation to closing, and how different tools can improve various stages of that process
Knowledge of user experience, data analytics, automation, and workflow optimization
Ability to balance technical and business requirements and deliver results on time and within budget
Strong problem-solving abilities, with a focus on innovation and practical solutions
Project management experience is a plus
Ability to work in a fast-paced, constantly evolving environment
Company
Lenovo
Lenovo Group is a computer technology company that manufactures personal computers, smartphones, televisions, and wearable devices.
10001+ employees
H1B Sponsorship
Lenovo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (52)
2023 (75)
2022 (82)
2021 (58)
2020 (67)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Alat
2025-01-08Post Ipo Debt· $2B
2024-04-01Post Ipo Debt· $500M
2017-10-03Post Ipo Equity· $500M
Leadership Team
Yang Yuanqing
Chairman & CEO
Greg Huff
CTO, CSO, and SVP of Development, Quality, and Customer Care, Infrastructure Solutions Group
Recent News
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