Eastern Shawnee Companies ยท 4 days ago
Senior Utility IT Systems Administrator
Eastern Shawnee Companies, LLC (ESC) is a board-governed holding company that represents a collection of tribally owned small businesses. The Senior Utility IT Systems Administrator provides full-time technical support for the Bureau of Indian Affairs (BIA) San Carlos Irrigation Project (SCIP) Power Division, administering and enhancing electric utility information systems.
Management Consulting
Responsibilities
Administer and support electric utility information systems, including billing, utility management, customer, and payment platforms
Provide day-to-day server administration of a hybrid on-premise and cloud-based environment
Support system integrations and data exchanges using APIs
Administer customer access systems, payment workflows, and automated service platforms, including an IVR and online portals
Support data management, reporting, and the creation of custom MSSQL scripts for integrations with related systems such as GIS and operational technology platforms
Ensure secure handling, storage, and access control of systems containing personally identifiable information (PII)
Provide general IT and network support for utility-related applications, hardware, and communications systems
Coordinate with BIA stakeholders and IT leadership to support system upgrades, enhancements, and issue resolution
Qualification
Required
7+ years of experience in IT systems administration or enterprise application support
Experience supporting complex, multi-system environments (billing, customer information systems, or enterprise platforms)
Hands-on experience with system integrations, databases, and data exchange technologies
Familiarity with cloud-based systems, networks, and secure data environments
Experience working with sensitive or regulated data (PII or similar)
Ability to work independently as the primary technical resource supporting a mission-critical system
Ability to pass required federal background investigations
Preferred
Experience supporting electric utilities (IT/OT) or other regulated infrastructure environments
Familiarity with GIS integrations, payment systems, or customer service platforms
Prior experience in federal or tribal IT environments
Experience with Crystal Reports, SQL queries, UMS.net, NOVOTX Elements, Windows Server
Benefits
Medical
Dental
Vision
Individualized savings plans
Short term disability
Life insurance
Paid time off
Company
Eastern Shawnee Companies
Eastern Shawnee Companies, LLC (ESC), is a board-governed holding company that proudly represents a collection of tribally owned small businesses providing professional and construction services.