Dell Technologies · 4 hours ago
Senior Analyst, Product Design - IT
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. As an IT Product Design Senior Analyst (Content Designer), you will advocate for users by conducting research and creating solutions that enhance the customer support experience. You will collaborate with teams to define content strategy and develop written content to improve user engagement.
Data ManagementInformation and Communications Technology (ICT)Information ServicesInformation Technology
Responsibilities
Collaborate with teams to define content strategy; ensuring content is accurate, relevant, and aligned with business goals
Develop written content such as online copy, story boards, guides, and articles
Work with user researchers to test and refine content to improve customer experience and engagement
Maintain and updates existing content to ensure consistency and relevance
Qualification
Required
2 to 5 years of experience working in the content design field
Ability to create clear, concise, and engaging content for various audiences and formats
Familiarity with content management systems, HTML, and CSS to create and publish digital content
Ability to work with cross-functional teams, take feedback, and communicate design decisions and rationale effectively
Preferred
Experience with analyzing content performance data to inform content strategy, measure effectiveness, and identify areas for improvement
Knowledge of organizing and structuring content to create intuitive and user-friendly experiences, including developing taxonomies, metadata standards, and content models
Benefits
Benefits And Perks Of Working At Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
Company
Dell Technologies
Dell Technologies provides essential infrastructure for organizations to build their digital future.
H1B Sponsorship
Dell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (240)
2024 (247)
2023 (210)
2022 (311)
2021 (323)
2020 (294)
Funding
Current Stage
Public CompanyTotal Funding
$4.5B2025-09-27Post Ipo Debt· $4.5B
2018-12-28IPO
Leadership Team
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase