EML · 2 days ago
Senior Client Delivery Lead (Technical)
Kansas, United States
Full-time
Onsite
Senior Level
$105K/yr - $120K/yr
7+ years expEML Payments is a global leader in payments technology, creating innovative and secure payment solutions. The Senior Client Delivery Lead (Technical) is responsible for delivering complex client-facing projects, focusing on technical execution and product expertise, while collaborating with cross-functional teams to enhance products and streamline onboarding processes.
Financial ServicesPayments
Hiring Manager
Jimi Kaleda
Responsibilities
Support technical scoping sessions with internal stakeholders to ensure all requirements are captured before project kickoff
Manage complex projects, often including API integrations between client systems and internal platforms with precision
Conduct rigorous testing and validation of technical deliverables prior to launch
Collaborate with Product and Engineering teams to implement enhancements, vendor API integrations and resolve technical issues
Drive onboarding improvements to streamline client experience and reduce time-to-value by introducing AI and automation into our processes and Product capabilities
Provide strategic input on product improvements based on client feedback and technical feasibility
Other as required
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
7+ years of project management experience in a technical or SaaS environment
Proven experience with API integrations and technical troubleshooting
Strategic thinker with strong technical problem-solving skills
Ability to translate complex client requirements into actionable technical solutions
Expert in onboarding process improvements and product optimization
High level of accountability and ownership in delivering technical projects
Preferred
Proficiency in API concepts (REST, JSON, authentication methods)
Advanced understanding of SaaS product architecture and capabilities
Experience with project management tools (e.g., Monday, Jira)
Strong analytical and documentation skills
Ability to manage multiple technical projects simultaneously
Deep understanding of EML's product capabilities and ability to leverage them for client success
Benefits
Health Insurance
Dental and Vision insurance
Employer-paid Life and Disability insurance
401k plan with employer match
Paid time off including: (upto) 25 days of PTO & Holidays
Robust Parental Leave
Birthday Leave
Volunteer Leave
Company
EML
EML Payments is a global payments company that operates in Australia, the UK, Europe, and North America.
501-1000 employees
H1B Sponsorship
EML has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$6.77M2013-08-26Post Ipo Equity· $6.77M
2006-01-18IPO
Leadership Team
Anna Gorton
Group General Counsel
Recent News
Australian FinTech
2025-12-03
2025-11-20
2025-10-27
Company data provided by crunchbase