Glowbar · 1 day ago
Upper Eastside Front Desk Coordinator
Manhattan, NY
Part-time
Onsite
Entry Level
$17/hr - $18/hr
1+ years expGlowbar is a skincare company focused on providing simple and effective facial treatments. The Front Desk Coordinator, also known as the Studio Guide, is responsible for managing client interactions, appointments, and facility operations while embodying a client-first mentality.
BeautyConsumerHealth CarePersonal HealthWellness
Responsibilities
Arrive before the start of each and every shift
Working specific AM or PM shifts to cover the front desk at all times
Check clients in and out
Manage the waitlist
Rebook clients immediately post service
Manage phones , email, text
Manage appointments that need to be cancelled or adjusted
Laundry , towel service
Studio cleaning and organization
Field marketing support inside and out of studio
Selling memberships and packages
Qualification
Required
1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
Passion for hospitality and servicing customers
Flexible schedule: weekends, holidays, and varied weekday shifts
Knowledge of salon/spa standards, policies, and procedures
Forward-thinking problem solver with compassion for clients
Enthusiasm for beauty, skincare, and continuous learning
Benefits
Bonus eligible
Medical, dental & vision insurance (FT Only- mostly covered by Glowbar)
Disability, accident, critical illness & life insurance
Employee Assistance Program (EAP) for mental wellness
Paid Time Off(FT Only), Sick Leave, and Holidays
Reliable schedules that respect your time
Annual Glowbar Membership + 2 guest passes
Employee discounts on skincare products + Friends and family discounts
Commuter benefits
Referral bonuses for bringing new glow-getters to the team
Discounts on lifestyle brands, restaurants, theme parks, and more
Company
Glowbar
Glowbar is a beauty company that offers 30-minute skincare treatments for consumers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Peterson Partners
2023-01-04Series A· $10M
Recent News
Company data provided by crunchbase