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Campbell University · 2 days ago

Assistant Director of Standardized Patients (CUSOM)

Lillington, NC

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Campbell University is seeking an Assistant Director of Standardized Patients for their Jerry M. Wallace School of Osteopathic Medicine. The role involves overseeing the Standardized Patient Program and assisting in the training and assessment of students and residents, ensuring high standards in educational programming.

EducationHigher EducationUniversities

H1B Sponsor Likely

Responsibilities

Work collaboratively with CUSOM, CPHS, Graduate Medical Education (GME), and other Campbell University (CU) undergraduate, graduate, and professional program faculty and administration to provide guidance and feedback on the design and implementation of OSCE SP training activities

Train, supervise, and evaluate SP team members to ensure that SP performances meet case goals and objectives, and are consistent with nationally accepted standards and guidelines for best practices in standardized patient education

Assist the Director in the design and administration of individual and collective SP performance improvement plans, initiatives, and professional development activities

Provide operational leadership, including logistical and organizational support, for all SP educational programming (CUSOM, CPHS, GME and CU programs):

Identify appropriate Standardized Patients for individual educational activities based on specific skills, experience, demographic, and other requirements of the educational activity design and objectives

Schedule team members for individual cases; reserve space for training sessions and other training as needed

Complete and track payroll for all SP events and activities

Create QR codes for Friday Clinical Case surveys

Create QR codes for SP payroll tracking

Create the monthly Call Back Friday Objective Structured Clinical Exam (OSCE) session schedule for 3rd and 4th year medical students

Provide pre-brief orientations and instructions to student learners prior to all OSCE sessions

Proctor student learners during OSCE sessions (CUSOM, CPHS and CU programs)

Communicate via telephone and email consistently and effectively with SPs, faculty, external clients, and members of the public who interface with the program

Represent the SP Program in a positive way both on and off campus

Foster transparency, interdisciplinary collaboration, and accountability in all areas

Optimize resource allocation to support current and potential educational and programmatic objectives and initiatives for both internal and external stakeholders

Stay current with new developments in the healthcare and medical education field

Strive to represent the voice of the patient in the development of training, case materials and simulated encounters

Maintain compliance and quality improvement goals consistent with national accreditation standards

Always maintains a professional appearance and demeanor

Upholds and abides by Campbell University policies and procedures, including, but not limited to; Title IX, HIPAA, and FERPA guidelines

Other duties, responsibilities and activities may change or be assigned at any time with or without notice

Track pre- and post- assessment of activities and assignment completion

Schedule and correspond with individual students regarding OSCE attendance, make up sessions, changes in schedules, challenges, and individual re-education sessions as necessary

Email individual students with faculty feedback reports and OSCE challenge reports

Monitor absences and report performances deductions to the appropriate personnel

Collaborate with respective course directors to prepare course debrief documents

Assemble student challenge submissions and report outcomes to students

Develop efficient systems for routine tasks to ensure timely completion; identify and analyze backlogs or bottlenecks and propose improvements to streamline assessment-driven operations

Direct students with grievances/concerns/questions to the appropriate party

Manage logistics for Senior Partner Activities: collaborate with CUSOM’s Chair of Geriatrics and other faculty in management of Senior Partner activities

Qualification

Standardized Patient trainingEducational program managementAssessmentEvaluationData analysisLeadership skillsCommunication skillsOrganizational skillsTheater experienceTechnology proficiencyTeam collaborationProblem-solving

Required

Bachelor's degree required

Substantial work experience in a related field is also required: A minimum of three years of experience in an educational or corporate environment

Three years of management and/or training experience in a medical field preferred

The ability to teach SPs how to perform, communicate, interpret checklist items, and give constructive feedback to students on their patient-physician interaction skills based on the design and objectives of the specific educational activity

The ability to collaborate with faculty to develop and produce standardized patient case materials and checklists/rating scales for use by SPs and faculty in educational exercises

Excellent organizational, leadership and management skills

The ability to set priorities, manage several projects at once, and work with a large, diverse group of faculty and staff members, students, and standardized patients

Must possess strong communication skills and the ability to communicate effectively and in a positive manner, demonstrating tact, courtesy, and discretion in dealing with faculty, staff, students, university officials, and the public through both oral and written channels

The ability to understand the application of data and analysis to the assessment of learners and program evaluation in order to foster program improvement initiatives and collaboration with experts in these areas

The ability to work under stressful conditions with an even temperament, responding calmly and appropriately in emotional situations while establishing and maintaining harmonious working relationships with other employees and the public

The ability to work autonomously, exercising independent judgment, as well as to function effectively as a team member

General understanding of and comfort working with technology, including a working knowledge of Microsoft Word, Outlook, Excel, PowerPoint, Simbridge, Qualtrics, Google Docs, Sim EMR, Wufoo, Survey Monkey, New Innovations and the internet

The ability to maintain confidentiality and high ethical standards

Preferred

Three years of management and/or training experience in a medical field preferred

Theater experience is suggested, either as an actor or director, but not required

Significant experience as an SP actor is preferred

Significant weight will be given to previous leadership and/or teaching experience at an accredited medical school

Company

Campbell University

Campbell University is a school in Buies Creek.

Founded in 1887

Buies Creek, North Carolina, USA

1001-5000 employees

https://www.campbell.edu/

H1B Sponsorship

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