Miracle-Ear, Inc. ยท 2 days ago
Front Desk Receptionist / Office Assistant
Eldersburg, MD
Part-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrMiracle Ear is seeking a part-time Front Desk Receptionist/Office Assistant to provide exceptional customer service and support patient care. The role involves greeting patients, scheduling appointments, managing payments, and participating in marketing efforts.
Health Care
Responsibilities
Greet each patient and potential patient in a positive, engaging and professional manner
Recognize opportunities and ask appropriate needs-based questions to provide extraordinary customer service to create patient loyalty
Schedule and confirm appointments while coordinating with the Specialist's schedule according to guidelines
Ensure the smooth and efficient flow of patient care using customer service skills and must be adept at word processing and database management skills
Check patients in and out, collect and record payments, track revenue and perform accounting activities to include petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments, and insurance contract information. Balance accounts daily and monthly
Perform minor hearing aid repairs as allowed by state law such as battery door and receiver checks. Clean tips, specula, etc
Participate in all marketing efforts to include outbound phone calls to patients, mail recall letters, distribute patient comment cards, etc
Ensure the reception and waiting areas are well maintained
Qualification
Required
Must be detail oriented and must demonstrate strong interpersonal communication skills, especially on the phone
High School Diploma
Greet each patient and potential patient in a positive, engaging and professional manner
Recognize opportunities and ask appropriate needs-based questions to provide extraordinary customer service to create patient loyalty
Schedule and confirm appointments while coordinating with the Specialist's schedule according to guidelines
Ensure the smooth and efficient flow of patient care using customer service skills and must be adept at word processing and database management skills
Check patients in and out, collect and record payments, track revenue and perform accounting activities to include petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments, and insurance contract information
Balance accounts daily and monthly
Perform minor hearing aid repairs as allowed by state law such as battery door and receiver checks. Clean tips, specula, etc
Participate in all marketing efforts to include outbound phone calls to patients, mail recall letters, distribute patient comment cards, etc
Ensure the reception and waiting areas are well maintained
Ability to Commute: Eldersburg, MD 21784 (Required)
Work Location: In person
Preferred
Telemarketing, prospecting, and retail experience is preferred
We are also open to applicants from the following industries: Customer service, office management, receptionist
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Miracle-Ear, Inc.
A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss.
Founded in 1948
501-1000 employees
H1B Sponsorship
Miracle-Ear, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2017-07-10Acquired
Leadership Team
Patrick Kochanowski, BS, ACA, BC-HIS
President and Founder KHIC, Inc.,
Recent News
2025-04-29
2024-04-08
Company data provided by crunchbase