Mindlance · 2 months ago
IT Project Manager, Sr
Juno Beach, FL
Full-time
Onsite
Senior Level
$67.19/hr - $67.19/hrMindlance is a company seeking an IT Project Manager, Sr to drive digital experience initiatives for customers and Customer Service Agents. The role involves managing project requirements, ensuring user-centered design, and collaborating with agile development teams to deliver effective solutions.
Human Resources
Responsibilities
Own the user experience, champion user needs and ensure alignment with business goals
Work with business stakeholders and IT partners to understand scope of deliverables, requirements, process, existing application screenshots, timelines and other details
Facilitate design reviews, working back with attendees to navigate busy calendars against tight deliverable timelines
Sign off on front-end deliverables and user acceptance testing (UAT)
Maintain timelines, project documentation and trackers
Participate in daily stand ups to manage deliverables against expectations, attend backlog grooming sessions to understand focus and needs, and coordinate / listen in on technical collaboration and solutioning sessions to understand feasibility of design solutions and pivot where necessary
Serve as the subject matter expert for Salesforce Service Cloud capabilities and limitations
Work with IT to ensure UX designs are feasible within the Service Cloud environment
Validate that solutions meet Service Cloud best practices and compliance standards
Qualification
Required
Bachelors Degree
Detail-oriented with strong analytical and problem-solving skills
Experience managing cross-functional and collaborative projects
Ability to manage multiple projects in a dynamic environment
Strong communications and interpersonal skills
Experience working on Salesforce Service Cloud projects
Preferred
Agile or UX certifications are a plus
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
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