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Dort Financial Credit Union · 1 day ago

Help Desk Operator

Administration, Grand Blanc, MI, US

Full-time

Onsite

Entry Level

$35/hr - $39/hr

1+ years exp

Dort Financial Credit Union is looking for team members who will execute their mission of enriching people's lives and providing quality financial services. The Help Desk Operator will provide end-users with general technical support and perform tasks related to daily computer operations, including installations and upgrades.

Financial Services

Comp. & Benefits

Responsibilities

Provide end-users with general technical support

Perform tasks as required in daily computer operations as scheduled

Support other areas of the IS department with installations and upgrades as required

Qualification

Technical supportTroubleshootingMicrosoft softwareActive DirectoryMulti-taskingSupport experienceCertificationCommunication skillsProblem solving

Required

One-year computer related experience required with technical proficiency in troubleshooting, maintaining, and administering personal computer hardware, software, and networked systems

High School Degree required

Must be bondable

Must be flexible, self motivated, and able to work unusual/variable hours and schedules including but not limited to evenings, weekends, etc

Must be accurate, dependable, and reliable

Preferred

Knowledge of Microsoft software to include but not limited to MS Operating Systems and MS Office highly preferred

Active Directory experienced preferred

Two years course work in computer science preferred

Excellent communication, innovative thinking, problem solving and multi-tasking skills preferred

Support experience preferred

Certification preferred

Benefits

Medical, dental, and vision insurance

Life/AD&D and Disability Insurance

Supplemental Life insurance for employee/spouse/dependent

HSA and FSA plans

Tuition reimbursement for full-time team members

LegalShield

Pet Benefits

Employee Assistance Program

Telemedicine

Matching 401 (k) including a safe harbor

Referral bonus program

Paid time off including holidays

Company

Dort Financial Credit Union

Dort Financial Credit Union (DFCU) is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.

Founded in 1951

Grand Blanc, Michigan, USA

201-500 employees