Technical Analyst - Dynamics 365 CRM jobs in United States
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Jobs via Dice ยท 1 day ago

Technical Analyst - Dynamics 365 CRM

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Dice is the leading career destination for tech experts at every stage of their careers, and they are seeking a Technical Analyst dedicated to supporting Microsoft Dynamics 365 Sales (CRM). This role involves configuring and customizing the CRM system, supporting integrations, and building Power Platform solutions to ensure system stability and alignment with operational needs.

Computer Software

Responsibilities

Configure and customize Dynamics 365 CRM entities, forms, fields, business rules, and business process flows
Build and maintain Power Apps (Canvas and Model-driven)
Develop automations, workflows, and data models within Power Platform
Manage and support Dataverse (tables, relationships, views, solution layers)
Support integrations between CRM, HubSpot, and Business Central
Perform functional and technical testing for enhancements, updates, and deployments
Create and maintain technical documentation and configuration specifications
Triage and resolve support requests, estimate effort, and provide timeline updates
Partner with the Dynamics Product Owner to translate business requirements into technical solutions
Support roadmap initiatives such as CRM optimization, HubSpot integration, and Sales automation sequences

Qualification

Dynamics 365 Sales (CRM)Power PlatformCRM configurationDataverseCanvasModel-driven Power AppsC#JavaScriptCRM APIsCommunication skillsDocumentation skillsCross-team collaboration

Required

3+ years of hands-on experience with Dynamics 365 Sales (CRM)
Strong experience in CRM configuration, customization, and technical troubleshooting
Experience building Canvas and Model-driven Power Apps
Proficiency with Power Platform and Dataverse (CDS)
Familiarity with CRM APIs and web services
Ability to work in small, fast-paced environments and handle multiple responsibilities
Strong communication, documentation, and cross-team collaboration skills

Preferred

Experience integrating CRM with Business Central and/or HubSpot
C# or JavaScript development experience
Understanding of cloud performance monitoring and cost optimization
Awareness of international data privacy and compliance requirements
Experience supporting Sales, Marketing, or customer-facing business functions

Company

Jobs via Dice

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Current Stage
Early Stage
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