Fair Grounds Race Course & Slots · 2 days ago
Gaming Technician, Slot
New Orleans, LA
Full-time
Onsite
Mid Level
3+ years expFair Grounds Race Course & Slots is a historic entertainment venue in New Orleans, specializing in horse racing and gaming. The Gaming Technician is responsible for troubleshooting and repairing slot machines to ensure they operate efficiently and minimize downtime.
Gambling & Casinos
Responsibilities
Safeguard the confidential information of all department and company records and assets
Monitors slot activities for adherence to company policies and various gaming regulatory requirements
Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees
Repair and maintain machines to ensure minimal downtime and proper functioning of all slot machines and other electronic gaming devices
Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures and take immediate appropriate action
Performs preventative maintenance on slot machines on a scheduled basis
Maintain a clean, safe, hazard-free work environment within area of responsibility
Responsible for handling all install, relocation, conversion, and initial set-up and check out of slot machines
Perform all other duties, as assigned
Qualification
Required
Must be 21 years or older
Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission
3-5 years of experience
Knowledge of principles and processes for providing customer service
Ability to read, analyze and interpret common documentation
Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
Ability to write and present information to management in a reasonable manner
Ability to perform normal mathematical computations in regards to the implementation of current duties
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret an extensive variety of instructions and deal with several variables
Must be able to lift and carry up to 50 pounds
Company
Fair Grounds Race Course & Slots
About Fair Grounds Race Course & Slots Fair Grounds Race Course & Slots in New Orleans, LA, the nation’s third oldest racetrack, has been operating since 1872.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Erika Leone
Group Sales & Partnership Manager
Jazmin Forbes
Human Resources Business Partner
Company data provided by crunchbase