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Springfield Area Chamber of Commerce, Oregon · 1 day ago

Mobility Services Grant Program Specialist

Eugene, OR

Full-time

Hybrid

Mid Level

3+ years exp

Springfield Area Chamber of Commerce is focused on enhancing the community's transportation services, and they are seeking a Mobility Services Grant Program Specialist. This role involves managing grant-funded transportation programs, ensuring compliance, and fostering relationships with stakeholders to promote effective public transit solutions.

Non-profit Organization Management

Responsibilities

Maintain and oversee the systems, contracts, and relationships required to sustain the daily operations of assigned grant-funded and pilot transportation programs, including but not limited to: Rural On-Demand Services, Downtown and Riverfront Circulator, Bethel ATTAIN services

Provide contract program oversight and evaluation to ensure high service quality and clear communication of LTD's expectations for the above services, including regular meetings with contractors

Oversee assigned grant programs, including service changes to best suit local needs, coordinating the development of new schedules, and contributing to development of service brochures, website updates, social media promotion, and launch events

Coordinate contracting efforts as assigned for Mobility Services, including contract evaluations, developing Scopes of Work, assisting with development of RFPs and contracts, and serving on evaluation committees

Complete grant and associated reporting for assigned programs

Build and maintain relationships with interested parties in service areas

Promote the goals of grant recipients and keep all interested parties informed through public awareness activities such as prepared group speaking engagements and outreach programs. Coordinate with internal and external stakeholders to ensure communication is clear and consistent

Investigate and manage grievances, incidents, accidents, and audits associated with assigned programs. Provide timely written follow up as required and submit reports as required

Draft materials for LTD Board of Directors meetings as required

Develops and maintains a grant management system for funded grants that includes report due dates, budget adherence, impact of grants, and any other grant requirements

Ensure compliance with guidelines of grants

Ensure program and contract compliance

Develop both internal (LTD) and external (Contractor) procedures relating to grant funded programs

Coordinate the billing, payment, and fiscal reporting of grant funded services

Performs complex planning, research, consultative, technical and program administration

Serve as a champion for accessible public transportation services. Connect older adults, low income households, students, and people with disabilities to transportation services

Complete interviews with LTD riders to determine eligibility for half-fare passes and service animal endorsements. Conduct presentations for older adults and people with disabilities and participate in in service training for LTD staff

Respond to inquiries, complaints, and requests from LTD customers for Reasonable Modifications of LTD policies

Interpret state and federal policy and regulation for the provision of grant funded transportation services

Represent LTD by attending or facilitating meetings and trainings. Work with state and local agencies and community partners to identify needs for public transportation services. Communicate LTD's role and interest in the coordination of quality public transit programs, products, and services

Maintain files and correspondence according to state, federal, and internal regulations. Prepare reports that are timely and accurate

Perform other duties as assigned

Crosstrain and support Mobility Services team members

Qualification

Grant managementProgram managementContract developmentAccessibility knowledgeResearch skillsTechnical writingAnalytical abilityCommunication skillsAttention to detailProblem solvingOrganizational skills

Required

Bachelor's degree from a recognized college or university in Public Planning, Policy and Management, Human Services, or a related field

A minimum of three years of relevant experience in areas such as accessibility, contract or grant development, writing, and management, or program management

Professionalism, organization, attention to detail, initiative, critical thinking, analytical ability, and strong communication skills

Experience in grant development, evaluation, and compliance, including research, technical writing, and adherence to grant guidelines

Ability to meet schedules and deadlines of the work

Ability to function well in a high-paced and at times stressful environment

Ability to maintain the confidentiality of information and professional boundaries

Ability to interact directly and independently with LTD's senior management as well as senior management of external organizations and government officials

Ability to communicate effectively, both orally and in writing

Ability to develop and produce written reports

Ability to work independently, as well as in a team setting

Ability to manage multi-phase projects from inception to completion

Ability to maintain strong organizational and problem solving skills