Samaritans, Inc. ยท 2 months ago
Senior Manager, Programs
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $92K/yr
7+ years expSamaritans, Inc. is a Massachusetts-based suicide prevention organization that offers free, 24/7 services to those in need. The Senior Manager, Programs will provide comprehensive administrative support to the Chief Clinical Officer and manage various projects to ensure efficient operations and program success.
Responsibilities
Complete a broad variety of administrative and programmatic tasks that facilitate the CCO's ability to effectively lead the organization
Design and produce complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence, maintaining contact lists; making travel arrangements; and completing expense reports
Provide administrative support to Senior Program Directors to ensure smooth operations and effective service delivery across the program team
Provide sophisticated calendar management and prioritize inquiries and requests for CCO while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements
Create and maintain comprehensive documentation for projects and meetings
Assist in management of administrative office needs
Manage special projects assigned by CCO including organizing key stakeholders and ensuring timely completion of deliverables
Support the planning, implementation, and evaluation of key programs and initiatives
Gather and analyze data across programs to ensure efficacy
Attend and provide support at a variety of internal and external events, acting as a representative of the organization and assist with maintaining a strong internal culture by supporting the office, employees and any administrative needs
Work closely with the CCO to keep them well informed of upcoming commitments and responsibilities, following up appropriately
Identify opportunities for process improvement and increased efficiency
Act as a 'barometer,' having a sense for the issues taking place in the environment and keeping the CCO updated
Anticipate CCO's needs in advance of meetings, conferences, etc
Coordinate, track, and support activities as needed in collaboration with Senior Leadership Team members
Utilize and update Salesforce for relevant data entry and information
Act as support to and liaison between CCO and external partners
Use and continually develop leadership skills
Assist in office management duties that support the organization
All other duties as assigned
Qualification
Required
Minimum 7 years' experience working in multi-faceted programs in a fast-paced environment
Minimum 7 years' experience supporting a division leader
Minimum 7 years' experience supervisory or program management experience
Proven ability to solve problems strategically, efficiently, and effectively
Takes initiative, anticipates needs, and works well with minimal supervision
Ability to work with sensitive information and maintain confidentiality
Must be able to think critically and display good, sound judgment
Must possess extremely strong written and oral communication skills and excellent analytical skills
Ability to work independently and collaboratively to maximize teamwork across the organization
Strong planning, time management and organization skills; maintains attention to details large and small
Strong familiarity with project management software tools, methodologies, and best practices
Proficient with MS Office, including Word, Excel, PowerPoint, Outlook, Salesforce, and project management software
Successful completion of the Befriender Training
Attends conferences and other related meetings outside of the organization as requested by the Chief Clinical Officer
Support and attend Samaritans key fundraising events
Other duties as assigned by supervisor
Benefits
Employer matched 401(k) Plan (Safe Harbor Match- 100% up to 3%, plus 50% from 3- 5%)
Short and Long-Term Disability coverage as well as Life Insurance- Premium paid by Samaritans.
Life Insurance coverage on individual employee benefit of 2x salary, up to $100,000 max.
Health (85% of premium covered by Samaritans for individual plan)
Dental (90% of premium covered by Samaritans for individual plan) and Vision insurance
Healthcare FSA and Childcare DCA
Commuter Benefits and Employee Assistance Program
Paid Family Medical Leave benefits- Premium paid by Samaritans
Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days)
14 paid holidays per calendar year
Hybrid work schedule (2 days required in office/week) plus 6 fully remote work weeks
Mileage Reimbursement
Employee $300 professional development budget yearly
Company
Samaritans, Inc.
Our mission is to prevent suicide and offer hope and support to those affected. LinkedIn is not monitored for crisis response.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kathleen Marchi
Chief Executive Officer and President
Kacy C. Maitland, LICSW
Chief Clinical Officer
Company data provided by crunchbase