Olivela · 1 day ago
E-commerce Fulfillment Analyst
Olivela is seeking an Ecommerce Fulfillment Analyst responsible for day-to-day e-commerce order resolution through dropship and 3PL channels. The role involves managing vendor compliance, onboarding, and working closely with internal teams to ensure a high level of service to customers.
BeautyE-CommerceFashionRetail
Responsibilities
Manage day-to-day 3PL & dropship vendor compliance, and partner to resolve issues (including, but not limited to shipping, fulfillment, and inventory feeds)
Work with Director of Ecommerce Fulfillment and technical partners in vendor onboarding, training, and relationship management
Ensure all vendors are delivering best in class Olivela brand experience on all orders
Work with cross-functional internal partners to understand global business needs and support standardization, program development and expansion
Deliver regular, and ad hoc reporting/analysis to support the ecommerce fulfillment department and company initiatives
Drive dropship vendor performance improvement on compliance scorecards through communication and training support with vendors
Qualification
Required
2-3 years of experience in dropship and/or e-commerce operations
Strong functional/technical/PC skills, including Microsoft Excel, Google suite and experience with Dropship platforms
Strong written and spoken communication
A self-starter and team contributor who can work autonomously on projects within a given directive
Highly flexible and adapts well to a rapidly changing environment, and multi-tasking
Strong eye for detail, well organized, strives for a high level of accuracy, and excellent work ethic
Preferred
Bachelor's degree desired
Project management experience a plus
Company
Olivela
Olivela is an online luxury retail platform with a philanthropic business model.
Funding
Current Stage
Early StageTotal Funding
$35.67MKey Investors
Morgan Stanley
2020-10-28Series Unknown· $0.49M
2020-10-28Debt Financing
2019-09-04Series A· $35M
Recent News
2022-09-16
Company data provided by crunchbase