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Crate and Barrel · 1 day ago

Design Coordinator

Paramus, NJ

Part-time

Onsite

Entry Level

1+ years exp

Crate and Barrel is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and managing sales aids. The role involves delivering exceptional customer service and assisting Designers with consultations and customer outreach.

Retail

Responsibilities

Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects

Own the organization and replenishment of sales aids

Conduct post-purchase customer outreach

Support Designers and Leaders by managing pipeline activities and in-store events

Assist customers on the floor and pass them off to Designers as appropriate

Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog

Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends

Act as the point person and maintain partnerships with CDST and B2B departments

Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills

Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services

Assist Designers with in-home and in-store consultations

Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service

Support store training and education on design services to drive a clear understanding of design services and offerings

Support large-scale projects as assigned