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BOLTON FORD, LLC · 6 days ago

Mobile Service Technician

Lake Charles, LA

Full-time

Hybrid

New Grad, Entry Level

Bolton Ford, LLC is seeking a Mobile Service Technician to join their growing team. The role involves traveling to customer locations to perform basic service needs and recalls while ensuring exceptional customer experience and effective communication with the service team.

Retail

Responsibilities

Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first

Engage with many different customers each day and represent the dealership while being calm and responsive

Organize and prepare for the day’s appointments and be excellent at time management

Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication

Accurately document vehicle repairs/work performed on the repair order

Stay informed of Ford technical bulletins and complete required training

Able to work occasionally in challenging weather conditions

Able to drive and maintain a company vehicle responsibly

Take pride in the role and bring a start-up mentality to growing the business