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UMass Chan Medical School · 2 days ago

Sr Program Manager, MassHealth Health Equity Programs

North Quincy, MA

Full-time

Onsite

Mid, Senior Level

4+ years exp

University of Massachusetts Medical School is seeking a Senior Program Manager for MassHealth Health Equity Programs. This role involves leading the strategy, design, implementation, and monitoring of health equity programs aimed at improving health outcomes for MassHealth members while collaborating with various stakeholders.

EducationHigher EducationMedical

Responsibilities

Lead, in partnership with MassHealth program teams, strategy and design of health equity programs including for accountable care organizations and acute hospitals

Lead, in partnership with MassHealth program teams, programmatic strategy and design including related to: + Selection of quality and health equity measures + Setting of performance targets + Establishing and testing performance assessment methodologies + Iterating on program design + Reporting + Evaluation + Performance Management

Together with MassHealth Quality Office leaders, contribute to the development and ongoing maintenance of the MassHealth Quality Strategy

Regularly report to OCA leadership and staff (and other entities, at OCA leadership direction) on the status of MassHealth quality and health equity measurement programs and progress towards quality and health equity priorities

Support internal and external communications planning ensuring that key stakeholders are included and well informed, including providing expertise to internal workgroups

Lead, in partnership with MassHealth program teams, implementation of MassHealth health equity measurement and value-based purchasing programs including for accountable care organizations and acute hospitals

Monitor and analyze health equity measurement program performance

Monitor, analyze, and report on health equity measure performance

Lead and/or support MassHealth program teams in developing and implementing health equity performance management activities

Lead performance remediation activities, as applicable

Manage necessary health equity analytics resources to support MassHealth health equity program functions, including by coordinating and overseeing inputs from OCA and MassHealth data and analytics staff

Lead stakeholder engagement and education activities with external stakeholders (including providers, health system representatives, federal authorities including CMS, members, and other stakeholders) through activities such as leading regular office hours, maintaining stakeholder requests, and through other venues as assigned

Manage negotiations with CMS, as needed, to support continued authority for quality and health equity measurement programs

Lead and/or support relevant MassHealth program advisory groups, including by preparing materials, managing activities, and being accountable for necessary follow-up activities

Engage and oversee contracted vendors, as appropriate, on MassHealth quality and health equity measurement program-specific deliverables

Serve as a subject matter expert for MassHealth quality and health equity measurement programs

Contribute to design and implementation of cross-cutting quality and equity initiatives that impact multiple programs within MassHealth

Hire, advise and directly supervise and evaluate performance of other staff. Provide functional supervision of other specific project/program staff as needed. Serve as a Health Equity management expert, building infrastructure to support the enrichment and professional development of the new team

Review and monitor compliance with the federal and state regulations

Perform other duties as required

Qualification

Health equity measurementQuality measurement programsAccountable care organizationQuality analyticsManagement experienceCommunicationPresentation skillsFlexibility