Crate and Barrel ยท 1 day ago
Sales Associate
Crate and Barrel is a retail company that focuses on home transformation through quality products. As a Sales Associate, you will guide customers in discovering products, driving sales, and maintaining store standards while collaborating with your team to create a welcoming environment.
Retail
Responsibilities
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers
Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
Promote the brand by engaging customers in creative activities and demonstrations
Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Engage in, maintain and support store safety standards and training
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed
Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed
Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed
Qualification
Required
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers
Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
Promote the brand by engaging customers in creative activities and demonstrations
Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Engage in, maintain and support store safety standards and training
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed
Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed
Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed
Excellent interpersonal skills and ability to build rapport with customers and other associates
General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
Engage in, maintain and support store safety standards and training
Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus
Preferred
Customer service experience preferred
Retail experience preferred
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
Funding
Current Stage
Late StageLeadership Team
Recent News
AVE by Korman Communities
2025-09-30
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